2026 Homebuyer Experience Trends Every Builder Should Know
The home is handed over. The keys are in the buyer's hand. For many builders, that moment feels like the finish line. But according to…
Winning Builders' Playbook for Change: Voice of Customer, Data & Digital Tools
Change is never easy – especially in an industry built on tradition. But as buyer expectations evolve and technology becomes more…
The New Standard: How Technology is Redefining the Homeowner Experience
Today’s homebuyers expect more than just a beautiful home – they expect a seamless, transparent, and digitally connected experience…
Customer Experience Is a Leadership Strategy – Not a Department
In homebuilding, the phrase “customer-first” is often used – but rarely operationalized. Builders who truly embrace this mindset don’t…
3 Powerful Ways for Emerging Homebuilders to Thrive Today
In today’s competitive market, small and medium-sized homebuilders need to stand out by excelling in areas like construction quality,…
5 Game-Changing Tips to Elevate Your Homebuyer Experience
In today’s highly competitive housing market, homebuyers aren’t just looking for a house - they’re looking for a seamless, satisfying…
5 New Year's Resolutions for a Better Homebuyer Experience
The ringing in of the new year is the perfect time to reflect and set important goals. One goal we hear consistently from homebuilders…
From Handover to Happiness: Building Lasting Relationships with Condo Buyers
Building lasting relationships with condo buyers is crucial for several reasons, all of which contribute to the success and…
Stay True To Who You Are: The 12th Annual H.O.M.E. Awards
Thursday, June 16, 2022 CustomerInsight, CustomerConnect, and the Home Owner Mark of Excellence have become well-known brands that…
Proven Strategies to Dominate the Customer Experience Space
Customer experience leaders weigh in on the best methods for tracking and improving the homeowner experience. When 87% percent of…
Top 3 Hidden Secrets to an Immediate Customer Experience Boost
87% percent of home builders expect to compete in their market based on customer experience, here are immediate tips to align your…
Constellation HomeBuilder Systems acquires Woodland, O’Brien & Scott
TORONTO, Aug. 23, 2016 /PRNewswire/ – Constellation HomeBuilder Systems, a provider of software solutions for home builders and…