Homeowner Portals and Surveys

Boost satisfaction and referrals with homebuilder surveys and homeowner portals that support an engaging buyer experience and communication at every step.

Full-service homeowner portal

Digital tools for anytime access

Actionable customer insights

Time-saving automation

Full integration with Constellation products

Voice of the Customer expertise

Unlock Powerful Insights with Homebuilder Surveys and Portals

Explore how leading homebuilders leverage full-service homeowner portals and powerful customer insights to reduce costs, inspire loyalty, and win referrals.

Homeowner Portals

Full-service portals deliver the digital convenience that modern homebuyers demand through a single, convenient location with 24/7 online support and unrestricted service hours.

Customer Satisfaction

Achieve higher customer satisfaction levels through educated, engaged customers that are more willing to work with their builder to resolve any issues — plus give referrals for a great experience.

Empowered Customers

Empower your customers with anytime, anywhere access to a variety of resources and tools, from tracking construction progress to accessing manuals and submitting warranty requests.

Homebuilder Surveys

We help homebuilders capture crucial feedback with survey outreach that's automated — including via text — across your prospects, customers, employees, trades, and suppliers.

Customer Insights

Transform data into actionable insights, homebuilder surveys deliver insights to help you understand why you lost a sale or where you can improve.

Top Home Builder Awards

We understand it's not just about surveys and metrics — it's about elevating you to become a Builder of Choice. Our Homeowner Mark of Excellence (H.O.M.E.) Awards provide the desired recognition to help increase your exposure as a top home builder.

Advanced Analytics

Our Advanced Analytics looks at qualitative and quantitative data to understand crucial drivers of customer satisfaction — then delivers metrics on how your processes directly impact the experience of your customers, employees, and trades.

Industry Benchmarking

Know how you stack up. Industry Benchmarking provides immediate comparison data of your internal team, contractors, and customers.

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How homebuilder surveys and homeowner portals impact your business

Fully integrated, cloud-based software helps you leverage one of your most powerful assets – the voice and engagement of your customers.

Reduce incoming service calls by 38%.
Uncover hidden problems and costs.
Boost brand recognition and referral rates.
Improve collaboration between all parties.
Easily pull data to support performance reviews.
Leveraging our unmatched customer experience expertise.
Craft a program that helps you reduce costs, inspire loyalty, and win referrals.

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See how much you can save with our construction software!

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Our Industry-Leading Software

One platform for prospective buyer, customer, trade, and employee data experiences.

Integration with Constellation products
H.O.M.E. Awards for top builders
Correlation and predictive analysis
Social media to drive brand recognition

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Unrivaled customer satisfaction and new home construction expertise.

Interactive full-service homebuilder portals that enhance the buyer and owner experience.

Integration with Constellation products
Automates the experience
Any device, anywhere, anytime
Single source for new home info

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Back-up tool to support your business.

Powering homebuilders since 2004

What our customers are saying

BuildTopia is pretty easy to use. We run our entire business through it. Without it, we back to spreadsheets and phone calls.

— Guy Dark, Vice President of Purchasing

NHLS has been a game changer for our marketing department! The team at NHLS has worked tirelessly to make sure we were able to integrate our website with our builder management system … We were able to easily communicate with the team our specific use case scenarios and the output was an intuitive, user-friendly software that makes the daily workload as home builder marketing professionals much easier!

— Whitney Pryor, Inbound Marketing Manager

We are excited for the 3 year partnership with NHLS. We see the long term potential for this web destination and feel it fills a void for consumers in the market place. We at Red Tree believe this will help us connect with the new buyers marketplace on a different level than we are used to. It's going to be an exciting 3 years!

— Brett Taylor, CEO/Founder

My team at Opus Homes is incredibly impressed with NEWSTAR Design Studio Manager software. As a home builder, a segment of our business revolves around our Decor Studio. The "wish list" feature really helped narrow down exactly what our clients wanted for their home based on price, aesthetics and overall appeal.

— Kimberly Bianchi, Decor Studio Manager

Our Design Consultants have now completed 100 charts with ease and ability to create addendums while performing color appointment. This has been made so easily accessible with Design Studio Manager.

— Louis Tancredi, Corporate Controller

When our buyers see that there is a comprehensive, engaging program in place, it gives them immediate confidence in their purchasing decision, and shows them that we care. Homeowner Central helps us create a more productive building process, streamline warranty requests, raise customer satisfaction, and ultimately, scale our business with confidence.

— Linda Rempel, Customer Care Manager

The Homeowner Central platform will positively impact almost all facets of our business, from how we engage and interact with our homeowners to how we are perceived as an industry innovator. But more importantly it will allow us to provide an enhanced home ownership experience and allow our residents to better understand and enjoy their home.

— Chris Colbeck, VP Sales & Marketing

Intracorp is committed to providing an extraordinary experience to our Homeowners. Our partnership with Homeowner Central by CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home.

— Don Forsgren, President & CEO

We could not do what we do without BuildTopia. This system puts real-time information the hands of our superintendents, trades, and back here in the office. This sounds straightforward but it’s crucial. Our team is always on the same page.

— Todd Everest, Director of Construction

The most cutting-edge technology and tools are ineffective without skilled hands to operate them effectively. We now have the tools to be the most efficient builder in Arizona, and our team is committed to using these tools to build incredible, top-quality homes for our customers.

— Karen Dresher, Director of Operations

Our relationship with Constellation HomeBuilder Systems goes beyond software. Constellation has been with us every step of the way. Every time we had a problem, they had a solution that was personalized for our needs. From BuildSoft, to Builder360 and now NEWSTAR, we have been able to operate more efficiently to further strengthen our businesses.

— David Grant, Owner

NEWSTAR is built on builder best practices. Because we came in on the ground floor with Homes by West Bay, we were able to create a structure to build on. NEWSTAR helps us analyze our business, make informed decisions, access real-time information, and achieve a level of efficiency that simply wasn’t possible before.

— Brent Dunham, Director of Purchasing