Product Self-Serve Support Knowledge Base Phone Support
NEWSTAR Login Access 1-800-411-2020 (ext. 1). Mon – Fri, 8am – 8pm EST
VendorGo Login Access
HomeDev Pro Login Access 1-800-411-2020 (ext. 8). Mon – Fri, 9am – 6pm EST
FAST Login Access 1-800-411-2020 (ext. 2). Mon – Fri, 9am – 6pm EST
BuildTopia Login Access 1-800-411-2020 (ext. 3). Mon – Fri, 9am – 5pm EST
BuildTopia Trade Partners Login Access 1-800-411-2020 (ext. 3). Mon – Fri, 9am – 5pm EST
BuildSoft PRO Login Access 1-800-411-2020 (ext. 4). Mon – Fri, 9am – 5pm EST
CustomerInsight Login 1-888-723-2222 (ext. 6). Mon – Fri, 8am – 5pm EST
Homeowner Central by Conasys Login 1-888-723-2222 (ext. 7). Mon – Fri, 7am – 5pm PST
Woodland O’Brien & Scott Login 1-888-723-2222 (ext. 8). Mon – Fri, 8am – 5pm EST
Builder360 Login 1-800-411-2020 (ext. 5). Mon – Fri, 9am – 5pm EST
Sales1440 Login 1-800-411-2020 (ext. 6). Mon – Fri, 8am – 8pm EST
New Home Lising Service 1-888-723-2222 (ext. 5). Mon – Fri, 8am – 5pm EST

Supporting Our Solutions 24/7

Constellation’s Customer Care Center is a self-serve online gateway that delivers vital information including:

  • an online ticket portal for reporting new issues
  • a search engine to provide you with status reports on known issues
  • information on updates, new add-on products, features and functionality
  • send us enhancement requests so we can incorporate your ideas in future product releases
  • easy-to-understand user guides
  • tips, tricks, and frequently asked questions
  • access to our online training schedule and registration information
  • access to our video library of product walkthroughs and past training sessions

US/Canada holiday closures

New Year’s Day January 1
Family Day Third Monday in February
President’s Day Third Monday in February
Good Friday Friday before Easter Sunday
Victoria Day Monday before May 25
Memorial Day Last Monday in May
Canada Day July 1
Independence Day July 4
Civic / B.C./ Heritage Day First Monday in August
Labor Day First Monday in September
Canada Thanksgiving Day Second Monday in October
Remembrance Day November 11
Thanksgiving Day and Day After Thanksgiving November 22 & November 23
Christmas Eve and Christmas Day December 24 & December 25
Boxing Day (Canada) December 26