Markham, ON January 12, 2010 – It has been an exciting year at Constellation and 2010 is off to a great start. With continued investment in home building software, delivering hundreds of enhancements and releasing two new products, it’s going to be a year of excitement and the fun begins at the 2010 International Builders’ Show.
Constellation will be at the 2010 International Builders’ Show in Las Vegas, NV from January 19-22nd 2010. Please request an appointment, or visit one of the booths during the show. All solutions will be available for demos and product experts will be available for detailed discussions.
Booth C1145 – Production Builders – Websites, Accounting, Production and Sales Systems
Booth C842 – Small Volume Builders and Remodelers – Websites, Accounting, Production and Sales Systems
Booth C740 – Sales1440 Sales Software Suite
With over 100 employees dedicated to supporting customers and enhancing products, Constellation is by far the largest and most trusted software provider in the home building industry. Constellation is uniquely positioned to provide mission-critical software to virtually all sizes of home builders, with solutions for websites, new home sales, customer relationship management (CRM), accounting, purchasing, estimating, scheduling, warranty, home owner portals, and vendor portals.
Throughout 2008 and 2009, Constellation customers have been able to focus on their businesses building and selling homes, without worrying about their software and the stability of their software provider. In 2009, Constellation welcomed an unprecedented number of new builders to the Constellation family. Many of these builders were coming from neglected systems, provided by at-risk software companies, with very few resources to provide minimum levels of customer service. Others joined the family with our recent acquisitions. In any case, customers can rely on the full resources and dedication of Constellation, to run their business successfully, now and in the future.
Websites and Online MarketingWebsites are a critical application for home builders and the acquisition of Constellation Web Solutions brings Groundbreaker™ home builder websites and built-in industry best practices to the Constellation family of solutions and services. With hundreds of home builder customers, our experts at Constellation Web Solutions know what it takes to build a website specifically for home builders with proven techniques for generating leads, creating referral sales and delivering the information needed by home buyers before and after they purchase a home. Optimized for search engine results and clean designs, Groundbreaker™ websites can help you establish or re-establish your online presence quickly.
Sales and CRM SolutionsWhen a prospective buyer enters their contact information on your website, or visits your sales office, all Constellation sales and CRM solutions are designed to help you turn that prospect into a buyer, maximize upgrade sales, complete selections, generate contracts and reduce errors. With automatic website integration, all prospect information is captured and available in your sales system for fast follow-up and the assurance that no lead is lost. Can you say that about your current sales follow-up process? Did you know that 64% of agents don’t follow-up? Read the case study here.
Production and Accounting SolutionsOnce you have a sale, you need to make the most of it and avoid mistakes. All of our production and accounting systems have been enhanced with more modern user interfaces to make them easier to use, with powerful purchasing and forecasting functionality to reduce errors and improve margins. Many other enhancements are designed to quickly get the information you need to run your business. If you are a current customer, an old friend, or interested in a better system, be sure to visit one of our booths to see the future of home building software.
Field Scheduling and Vendor Portal SolutionsA vital component of your home building business extends from the back office to the field and your superintendents need to know just as much about the job in order to maintain your margins and avoid mistakes and delays. With our web-based and handheld scheduling and vendor portal solutions, your back office information is available virtually anywhere with the security you need. Trades can be contacted, options and upgrades confirmed, tasks can be completed, payments approved, and quality monitored in real-time without having to make phone calls. Job status and problems are instantly available in the back office and tracked to help you evaluate staff and vendors.
Warranty and Customer ServiceWhen the home is complete and the buyer has moved in, you need to provide them the information they need quickly and you need to know when there is a problem. With Constellation’s home buyer portals and online warranty guides, you can provide home buyers with information about their home during construction and throughout the warranty period. You can track warranty notifications and ensure that you have a record of receipt for regulatory and legal purposes. With Constellation’s customer experience management solutions, home owner issues are submitted online, without paper, and acted upon without any re-keying of information. This saves time, reduces errors, and creates happy customers that will generate referrals.
About Constellation HomeBuilder SystemsAs the largest home building software company in the industry, Constellation HomeBuilder Systems has helped more than 2,400 builders manage their information technology costs with integrated software solutions to run their business from dirt to warranty. From planning to homeowner services, we have land development software, new home sales and marketing software, production, purchasing, scheduling, accounting, warranty, electronic homeowner manuals, vendor portal solutions, and web site solutions designed exclusively for the home building industry.
Media Inquiries
Cathy Kotsopoulos
ckotsopoulos@constellationhb.com
(888) 723-2222