Constellation HomeBuilder Systems Adds Resale Insights to Real-time Homebuilder Data Solution at NAHB IBS 2024

Constellation HomeBuilder Systems Adds Resale Insights to Real-time Homebuilder Data Solution at NAHB IBS 2024

BuilderMetrix™ sources data from live builder ERP systems and real estate data integrations, fueling smarter decision-making through accurate and timely analytics.

Las Vegas, NV – February 27, 2024Constellation HomeBuilder Systems, a leading provider of homebuilding software solutions, announced today at the 2024 NAHB International Builders’ Show that its BuilderMetrix™ platform now provides access to home resale insights. With this new capability, builders will be equipped to make better business decision-making.

The real estate listing home resale data now combines with analytics on new home sales, job costs, community lot details, construction milestones, and operational sales, making BuilderMetrix™ the only solution available for homebuilders to gain accurate, near real-time financial and operational data. BuilderMetrix™ offers data sourced anonymously from builder ERP systems and through real estate listing data integrations.

“BuilderMetrix™ is a game-changing decision-support tool,” said Ty Brewer, Chief Digital Officer at HistoryMaker Homes. “We can benchmark our costs to other regional homebuilders in real-time and are confident that the data is 100% accurate.”

Previously known as the Homebuilder Common Data Model, BuilderMetrix™ boasts data coverage spanning more than 80% of North America and includes a mix of single-family homes, multi-family, and high rise. It leverages a standardized set of industry metrics to offer timely, valuable insights about business performance and regional homebuilding markets. Users can view regionalized reports including benchmarks of multiple job costs categories like electrical, HVAC, and flooring, as well as sales insights for both new home benchmarks like new home sales prices and square footage, and real estate listing resale data such as inventory, list price drift, days on market, closings, and close price.

“There’s a significant gap in the industry for homebuilder data that executives can rely on to improve their day-to-day decision-making,” said Paolo Benzan, VP of Data Services at Constellation HomeBuilder Systems. “Constellation HomeBuilder Systems is uniquely positioned as a data provider due to our breadth of coverage across the homebuilding industry. Our access to real-time, anonymized, and aggregated homebuilder data allows BuilderMetrix™ to be a truly one-of-a-kind homebuilder data platform in terms of content, accuracy, and timeliness. It is full of information leaders can rely on with confidence.”

Technology experts from Constellation HomeBuilder Systems are attending the Builders’ Show and will discuss topics of importance to a successful homebuilding operation, such as providing exceptional customer experience, leveraging real time data to improve operations, seamless cost tracking, and the latest homebuilding technological innovations.

Constellation HomeBuilder Systems will be giving live presentations and demonstrations of their full product suite in Booth W3655. Builders can schedule a private demo or email to learn more.

Online construction management software

5 Keys to a Successful Homebuilding ERP Implementation

Let’s face it: implementing any major piece of software is tough. And for businesses as complex as home building, the process is certainly demanding. Whether a builder is switching from one system to another or moving from a basic application like Excel to a complete construction ERP software, the implementation process is nobody’s favorite.

But when done successfully, the implementation process can be easier than expected and a valuable activity that pays long-term dividends for your business and your team. Fortunately, this is an area where we have some expertise to guide you! With decades of practice implementing some of the leading ERP solutions in the homebuilding industry, including NEWSTAR and BuildTopia, we have some important and helpful advice.

Follow along with these five steps for homebuilding ERP implementation success! We can’t promise it will make the process a breeze, but it’s sure to help!

Have Realistic Construction Expectations
Key #1

Have Realistic Expectations

You may have gotten a sense of this one from what we’ve already written, but expectations play a big role in smoothly implementing home builder software. With a project like this, there are a lot of expectations you should consider:

How long will the implementation take?

From start to end, a good starting point is to get a solid estimate of how long the implementation project will take. This will help you determine the best period of the year to commit time towards the implementation, considering other projects, construction schedules, team availability, and more.

It will also help demonstrate the scope of the project. For software as impactful as a homebuilding ERP, that reaches so many areas of your business and involves so many data points, it’s important to be realistic about the time it will take to check every box and prepare every team member. With a timeline in mind, you’ll be set to avoid surprises and start tackling the project.

How many team members will be involved?

A simple piece of software for builders may only require one or two team members to get setup. But a homebuilding ERP touches on your entire business, every department, and so many members of your team. You’ll want to take the time to consider how many team members will need to be involved, from information and data gathering to setup work and finally training.

Of course, not every staff member will need to be involved in the complete process, and for some, the commitment may merely be a few hours or days. But determining the role that everyone will need to play can help prepare your business and team for the change, so you can plan ahead and ensure that there are no unexpected work disruptions.

What will the time commitment be?

When a team member is involved in your homebuilding ERP implementation, how much time should be expected of them? This is a key question to answer for the benefit of your business and the team themselves.

Different employees will have different levels of involvement in the project, but there should be expectations in place about how much time will be spent on the implementation. If it will take a considerable percentage of a team member’s work week, you’ll want to be able to plan ahead to adjust their other priorities or assign other staff to lend a hand.

How will the end result look?

Not all of your expectations need to be negative! Your homebuilding ERP implementation is designed to set your business up for long-term success and modern operations. Being able to visualize the day-to-day enhancements, simpler business processes, and improved experiences for your team, vendors and customers should be top-of-mind before and during the project.

This is also an important piece of the puzzle for ensuring that you’re on the same page as your software provider. The expectations you have for how the software will function within your business once it is implemented will guide the process and help make sure every key detail is met.

How much help will our software provider offer?

The implementation process will take a commitment from staff throughout your business – but by no means should you be alone to tackle the project. You should expect that your software provider offers resources to help you through implementation from point A to Z.

This support can come in a lot of different ways. There should be structure, guidance, troubleshooting, and training. Knowing that you have a partner by your side will help you along the way and should prevent the project from seeming to daunting to take on.

Where might challenges occur?

Every business has its unique complexities, and these can often be the leading causes of challenges throughout the implementation process. Perhaps your business has a few processes that are more complicated than others in the industry, data that you know will need to be cleaned before it can be effective, or specific staffing schedules that will need to be managed around.

Knowing these challenges from the outset will avoid unpleasant surprises when they come up and can help you plan around them. Working with an experienced software provider will mean few types of challenges they have never seen before, and guidance can always be offered to help overcome them.

5 Keys to a Successful Homebuilding ERP Implementation
Key #2

A Dedicated Implementation Team

When it’s time to begin your homebuilding ERP implementation project, you will want to have a core, dedicated team in place that leads the project. This team should include resources from your software provider that are fully focused on your business during the project. And on your internal team, there should be at least one employee assigned to manage the project, coordinate with other staff members, and act as a central point of contact with the software vendor.

While many members of your team will get involved with the project, there should be a small number of employees selected to dedicate considerable time to the implementation. Every business is different, and so the number of staff and the role they come from may vary. In general, those appointed should have considerable experience within your business and a great understanding of your business and operational processes.

If you opt to select multiple team members, it can be helpful to look for a variety of skillsets and knowledge. Database management skills are of course critical, but you may also want to select individuals with experience in construction operations, finance, IT, sales and more to act as part of your dedicated implementation team. If that can’t be arranged, you should ensure that whoever is appointed to lead the project internally is given access to help in different departments, and that their questions and needs are prioritized.

Key #3

A Structured Process

There’s no way to hide it: a homebuilding ERP implementation can be complicated! To ensure that it never seems too daunting to overcome, you will want to rely on a structure process that breaks the project into manageable pieces. This will benefit your staff and make sure that they never become overwhelmed by the process. And it will also benefit the business and project itself, making sure that work is completed in a timely, orderly manner that leads to the expected outcomes.

This is where working with an experienced vendor can make a big difference. Having gone through hundreds of homebuilding ERP implementations, Constellation HomeBuilder Systems has been able to develop a proven structure that works for businesses throughout the industry. This structure helps overcome obstacles, keep everyone on track, and simplify a complex process. Working with so many different homebuilders – bigger or smaller businesses, single or multi-family developers, technology experts or novices, clean or messy data, and so many more varieties – has given Constellation a true ability to offer an implementation structure that works for any business.

In the end, a structured process will help you avoid the errors and missed data that could cause long-term issues. By following proven best practices throughout the implementation, you can expect not only a smoother process but also a successful one that prepares your business to succeed with your new software for the long-run.

5 Keys to a Successful Homebuilding ERP Implementation
5 Keys to a Successful Homebuilding ERP Implementation
Key #4

Focus on Your Business

Now, even though the structure of the implementation project is critical, it should always be clear that the structure is there to aid your business. After all, the goal of your new construction management software is to solve the unique challenges of your company and address your specific procedures. While you will select a software you think is best equipped to impact your business, it should be clear throughout implementation that the software works for your homebuilding operation, rather than your operation serving the software.

Throughout your implementation, your internal team and your software partner should keep a clear focus on your business’ needs and the end goals you have in mind for your entire operation. This way, implementation processes and resources can be adjusted to best serve your organization.

This is another area where the experience of your software provider can play such a big role. Without experience working with a multitude of homebuilders, it will be hard for your vendor to look beyond the software itself. They will encourage you to structure your business around the algorithms and workflows within the software, rather than having the knowledge and ability to craft the software implementation to your business and create workflows that fit your own operating practices.

Key #5

Training & Change Management

The best implementation process will ultimately not be effective if your team is not well trained on the software. And while we all have experience with different training in our careers, there are some best practices that can make this critical step as effective as can be.

Training for every user

Every user who will interact with your new homebuilding ERP should take part in at least some of the training process. While it may seem attractive to have your core team members complete the training and then teach others as needed, you don’t want to miss the chance for all your staff to receive direct training from the software vendor and product experts.

Homebuiling Software Training Change Management

Complete focus during training

We’ve all been there: it’s time to focus on training or a meeting, but distractions get in our way. Maybe its emails popping up in your inbox, something urging you to check your phone, or another teammate you really want to chat with. That’s why we really encourage you to find a way for your team to dedicate, focus, and commit to the training process.

Some even find that going offsite can help your team put aside their day-to-day work challenges and spent their mental energy on the new software training. You may want to consider renting a conference room at a local hotel or co-working space to help offer your team a clearer headspace.

Go-live simulation

Something we whole-heartedly recommend as part of your training and implementation is a go-live simulation. Just as it sounds, a go-live simulation will let your teamwork in the new homebuilding ERP as it were fully up-and-running, completing their tasks in the software, interacting with it hands-on, and learning to troubleshoot.

This helps your team in two ways. From a training standpoint, nothing is more effective than navigating and using the software itself. For the implementation as a whole, this is also the best way to ensure that every detail has been covered, data is correctly displaying, and workflows are running as expected.

Has implementation scared you from changing homebuilding ERP systems?

If you’ve been nervous to consider a new homebuilding ERP because of the implementation process, we hope that the advice within this post has given you some strategies to put your mind at ease. Our homebuilding technology experts are always available to walk you through the process and answer any questions you may have about your unique business.

Learn more about Constellation’s Complete ERP Software Systems and reach out to our team for more information!

Quick Q&A For Construction Mangers Before Implementing Homebuilding ERP

A Homebuilding ERP (Enterprise Resource Planning) system is an all-encompassing software solution crafted to unify and harmonize different facets of homebuilding activities. It encompasses domains like project management, accounting, procurement, sales, customer service, and beyond. The implementation of an ERP system brings forth numerous advantages, including heightened efficiency, precise data integrity, real-time insights, enhanced decision-making capabilities, and elevated customer experiences.

Choosing the right homebuilding ERP system involves careful consideration of your specific business needs. Start by evaluating your processes, identifying pain points, and setting clear objectives for the ERP implementation. Look for a system that offers modules tailored to the homebuilding industry, such as project management, customer relationship management, financials, and reporting. Consider factors like scalability, user-friendliness, integration capabilities, vendor reputation, and ongoing support.

Every construction ERP implementation plan typically follows these steps:

  1. Assessment and Planning: Evaluate current processes, define goals, allocate resources, and create an implementation plan.
  2. System Selection: Choose an ERP solution that aligns with your requirements.
  3. Data Migration: Transfer existing data to the new system, ensuring accuracy and completeness.
  4. Configuration and Personalization: Configure the ERP to match your business processes and customize to your management needs.
  5. Testing: Thoroughly test the system to identify and fix any issues before going live.
  6. Training: Train employees on how to use the ERP effectively.
  7. Go-Live: Transition to the new system and monitor its performance.
  8. Continuous Improvement: Regularly review and optimize system usage based on feedback and changing needs.

The time required for ERP implementation varies based on several factors:

  • The complexity of your processes
  • the size of your business
  • the chosen ERP solution
  • the level of customization required.

A complete implementation can take anywhere from several months to a year. It’s essential to set realistic timelines and allocate sufficient resources to ensure a successful implementation.

ERP implementation can pose challenges, such as:

  • Data Migration Issues: Ensuring accurate and complete data transfer from existing systems.
  • Resistance to Change: Overcoming employee resistance to adopting new processes and software.
  • Customization Complexity: Balancing the need for customization with the risk of complicating the system.
  • Integration Challenges: Ensuring seamless integration with existing software and tools.
  • User Training: Training employees to use the new system effectively and efficiently.
  • Cost and Budget Management: Managing costs and staying within the allocated budget.

Navigating these challenges requires thorough planning, clear communication, employee engagement, and collaboration with experienced ERP implementation partners.

Remember that a successful homebuilding ERP implementation involves thorough preparation, selecting the right system, diligent execution, and ongoing optimization to realize the full benefits of integrated operations and improved business efficiency.

Steps to Selecting & Purchasing Homebuilder Management Software

Steps to Selecting & Purchasing Homebuilder Management Software

2023 Updated:
Steps to Selecting & Purchasing Homebuilder Management Software

The homebuilding industry is evolving at a rapid pace, and to stay competitive, homebuilders are turning to construction management software. Selecting the right software solution is critical for streamlining operations, improving efficiency, and achieving project success. In this updated guide, we will provide steps to help you select and purchase homebuilder management software that suits your needs. We will explore the key considerations, benefits, and steps involved in making an informed decision that aligns with your business goals.

Before Speaking to Construction Software Companies

Before diving into the selection process, it is essential to understand the fundamental aspects of construction management software. Construction project management software is a digital solution designed to facilitate various aspects of the construction project lifecycle. It encompasses project planning, scheduling, resource allocation, cost management, document control, and more. It works as a centralized hub for project-related information, enabling a comprehensive view of construction operations.

It is important to emphasize that construction project management software is not a one-size-fits-all solution or can substitute skilled personnel. It requires proper implementation, training, and integration into existing business processes for optimal results. It is a tool that empowers your team to work more efficiently, collaborate effectively, and make data-driven decisions.

home builder software

How Construction Management Software Can Benefit Your Home Building Business?

These are some of the core benefits of construction management software that can transform your homebuilding operations:

  • Single Dashboard, 360 View
    Construction management software provides a centralized platform where you can access real-time project data, documents, and communications. This facilitates improved collaboration, better decision-making, and enhanced project visibility.
  • Full Construction Project Life Cycle Management
    From initial planning to project completion, construction management software offers tools and features that enable efficient management of the entire project life cycle. It helps track progress, manage resources, monitor schedules, and streamline communication across teams and stakeholders.
  • All-Level Reporting
    Construction management software allows you to generate comprehensive reports and analytics at various levels. These reports provide valuable insights into project performance, financial statements, resource utilization, and more. These reports support data-driven decision-making and help identify areas for improvement.
  • Complete Back Office and Field Crew Integration
    Construction management software facilitates seamless integration between back-office operations and field crew activities. This integration improves communication, minimizes data entry errors, and streamlines workflows, resulting in increased efficiency and productivity.
  • One Source of Truth for All
    It’s time to transition from excel to home builders software. By centralizing project information and documentation, construction management software ensures that all stakeholders have access to the most up-to-date and accurate data. This eliminates confusion, reduces rework, and promotes transparency across the organization.

How to Prepare Your Business for Construction Management Software

Before embarking on the selection process, it is crucial to prepare your business for the implementation of construction management software. Here are key steps to consider:

Laying the Foundation

  • Identify and Assign Your Company Decision-Makers
    Designate key individuals within your organization who will be responsible for overseeing the software selection and implementation process. These decision-makers should have a deep understanding of your business processes and goals.
  • Determine Your Goals and Understand the Strategy
    Clearly define your business goals and objectives. Identify specific areas where you expect the software to deliver improvements, such as operational efficiency, growth and expansion, control over projects, and enhancing the customer experience. This will help evaluate software options based on their alignment with your goals.
  • Operational Efficiency
    Evaluate your existing processes and workflows to identify areas of inefficiency. Determine how the software can streamline these processes and improve overall operational efficiency. Consider aspects such as project planning, scheduling, communication, document management, and collaboration.
  • Growth and Expansion
    Assess your business’s growth plans and scalability requirements. Look for software solutions that can accommodate your future needs, such as handling larger projects, expanding into new markets, or integrating additional functionalities.
  • Control
    Consider the level of control you need over your projects and operations. Look for software that provides customizable features and allows you to set project-specific parameters, workflows, and permissions.
  • Customer Experience
    Evaluate how the software can enhance the customer experience. Look for features that enable effective communication, real-time updates, and collaboration with clients, subcontractors, and other stakeholders. A seamless customer experience can differentiate your business from competitors.

What Is Most Important When Looking for Homebuilder Management Software?

When evaluating homebuilder management software, several factors should be considered. However, one aspect stands out as the most crucial: alignment with your business needs. The software should meet your specific requirements, support your workflows, and address the pain points in your current operations. It should be flexible, scalable, and adaptable to accommodate future growth and changing industry dynamics. Additionally, user-friendliness, vendor reputation, customer support, and integration capabilities are also vital considerations.

Steps to Selecting & Purchasing Homebuilder Management Software

Steps to Selecting & Purchasing Homebuilder Management Software

Now, let’s explore the five essential steps in selecting and purchasing homebuilder management software:

Step 1: Establish Goals and a Timeline

List clearly defined goals, objectives, and desired outcomes. Determine the timeline for the selection process, taking into account factors such as budget, resource availability, and project deadlines.

Step 2: Determine Software Requirements

Evaluate your current processes, workflows, and pain points. Identify the specific features and functionalities you need in the software to address these challenges effectively. Consider aspects such as project planning, scheduling, budgeting, document management, communication, reporting, and integration capabilities.

Step 3: Explore Software Vendors

Research and shortlist reputable software vendors that specialize in homebuilder management software. Evaluate their experience, industry reputation, customer reviews, and case studies. Request demos and gather information on their product offerings, pricing models, customer support, and implementation process.

Step 4: Learn about New Software

Engage with the shortlisted software vendors to gain in-depth knowledge about their products. Attend webinars, participate in product demonstrations, and ask specific questions to understand how the software aligns with your requirements. Consider seeking references from existing customers to get insights into their experience.

Step 5: Choose a Solution and Get Started

Based on your evaluation, select the homebuilder management software that best meets your needs. Negotiate pricing and contract terms with the vendor. Develop an implementation plan, including training sessions, data migration, and integration with existing systems. Ensure that your team is prepared for the transition and that proper change management strategies are in place.

The Verdict

Selecting and purchasing homebuilder management software is one of the crucial upgrades. It significantly impacts your business’s efficiency, productivity, and overall success. By following these steps while conducting your research, make an informed choice that aligns with your goals and sets your homebuilding operations on a path of growth and success.

Remember, construction management software is not a magical solution, but a powerful tool that, when implemented correctly, can streamline processes, optimize resources, enhance communication, and deliver exceptional results in the competitive homebuilding industry. With careful planning and thoughtful selection, you can empower your team and elevate your home building projects to new heights of success.

home builder software

Benefits of Construction Management Software

While every homebuilder would of course agree that profitability is a main priority for their business, many of them are still using the same decades-old methods to handle their operational needs, thereby eroding those profits.

By implementing an all in one construction management software solution, efficient business processes can transform your building company into a leader in the construction industry with enhanced project organization, collaboration, and productivity.

In this article, we will help guide you to finding the right construction management software to fit your specific needs. We will also demonstrate the features and benefits your construction company will gain with successful implementation.

constellation homebuilder systems

What is construction management software, and why do you need it?

Construction management software is an easily accessible tool designed to improve productivity, enhance efficiencies, and streamline the operations of residential builders and everyone involved. The software is more than a construction team management, document management system, construction sales leads system, accounting software, or home production system: the true value of the software is in integrating all these business functions together. Residential construction companies approach homebuilding in many ways – all of which can be optimized through a comprehensive management system.

What Are the Benefits of Construction Management Software? (In a Nutshell)

Combining all relevant information to gain a comprehensive understanding of operations, identify areas for improvement, make informed decisions, and optimize resource allocation. Construction management software displays everything from project budget to job site information to actual costs and everything in between in a single view. This promotes efficiency, collaboration, and proactive management, ultimately leading to improved performance and better outcomes.


More details

Combining all relevant information to gain a comprehensive understanding of operations, identify areas for improvement, make informed decisions, and optimize resource allocation. Construction management software displays everything from project budget to job site information to actual costs and everything in between in a single view. This promotes efficiency, collaboration, and proactive management, ultimately leading to improved performance and better outcomes.


More details

Combining all relevant information to gain a comprehensive understanding of operations, identify areas for improvement, make informed decisions, and optimize resource allocation. Construction management software displays everything from project budget to job site information to actual costs and everything in between in a single view. This promotes efficiency, collaboration, and proactive management, ultimately leading to improved performance and better outcomes.


More details

Combining all relevant information to gain a comprehensive understanding of operations, identify areas for improvement, make informed decisions, and optimize resource allocation. Construction management software displays everything from project budget to job site information to actual costs and everything in between in a single view. This promotes efficiency, collaboration, and proactive management, ultimately leading to improved performance and better outcomes.


More details

Combining all relevant information to gain a comprehensive understanding of operations, identify areas for improvement, make informed decisions, and optimize resource allocation. Construction management software displays everything from project budget to job site information to actual costs and everything in between in a single view. This promotes efficiency, collaboration, and proactive management, ultimately leading to improved performance and better outcomes.


More details

Construction project management software offers a number of benefits for construction professionals. Today’s homebuilders and other construction businesses must utilize new technologies to streamline processes, reduce administrative workloads, and provide opportunities for faster decision-making.

All construction software is not alike. The commitment of staff resources and financial investment for implementation of construction management software can be significant, so it is imperative that all team members understand and buy-in for a successful outcome.

Powerful construction management software is all-encompassing. Add-on modules can be purchased to customize components to better match your specific needs. Project management tools, construction accounting software, historical data, project budget reports, project timelines, accurate estimates, sales contracts, digital signatures, land inventory, cost control, commission statements, customer relations, customer service/warranty reports, and any number of business modules can be incorporated in your software package.

What Construction Software Can Do?

  • Project Planning and Scheduling—construction management software allows project managers to create project plans and schedules. This helps in setting goals, assigning tasks, implementing change requests, and keeping track of progress. This saves time, reduces costly delays, and ensures efficient project execution. Project managers can work seamlessly between home office and job sites without compromising data access.
  • Document Management—once data entry has been completed, managing construction documents such as contracts, drawings, specifications, purchase orders, and change orders gets easier. A construction software provides a central storage location provides easy access, version control, and collaboration between all construction teams.
  • Communication—construction management software allows effective communication and collaboration between team members. Everyone can share information, make changes on the fly, and track project updates in real-time. This reduces miscommunication and improves coordination.
  • Cost Estimation and Budgeting—the ability to create detailed cost breakdowns and compare actual costs against budgets will help project managers identify cost overruns and make adjustments earlier.
  • Manage Resources—construction management software provides the tools needed to improve resource planning such as labor, equipment and materials. This will help reduce downtime and conflicts.
  • Quality Control—construction projects need checklists and quality inspection tools to adequately track deficiencies, adhere to quality standards and fast problem resolution.
  • Risk Management—project management software can help construction managers identify, assess and lessen risks throughout the project. Construction management relies on risk tracking, documentation, and planned responses to keep the project moving forward without significant delays.
  • Reporting and Analytics—measurement tools are available with construction management software to create comprehensive project reports such as progress reports, financial reports, and performance metrics. Informed decision-making
    gives construction projects a better chance for timely completion with a profitable outcome.
  • Mobile Accessibility—today’s project teams demand more remote capabilities allowing on-site personnel to quickly access the information from the job site. This feature is available with many construction management software solutions to enhance productivity, streamline communication, and obtain real-time data.

5 Benefits of Construction Management Software In Detail

If you spend time searching for ways to improve your construction business processes, you’ll find a number of standalone packages that work independently as well as construction management software with modules capable of communicating as a single unit.

Small construction companies with a single project manager and limited staff may be able to navigate all aspects of complete projects with Excel spreadsheets and QuickBooks. However, larger construction companies with multiple departments and levels of personnel, are perfect candidates for construction project management software.

The Details

A 360-degree operations view refers to a comprehensive perspective of all areas of an organization’s operations. By looking at the “big picture,” everyone is involved in finding solutions instead of creating problems. Data is gathered and analyzed from all departments to better understand the company for better decision-making and management of resources. Here’s what it can do:

  • Improved Operational Efficiency—when each department works parallel to another department, a lot of the same information is created. That duplication of efforts is inefficient, allows room for human error, and reduces productivity. Construction management software optimizes processes, eliminates redundancies, and streamlines workflow.
  • Enhanced Decision-Making—the 360-degree view provides real-time, accurate, detailed information from a variety of sources. This allows decision-makers to better understand operations with a broader view and recognize how their decisions impact others.
  • Better Resource Allocation—resources include people, equipment, and materials. Construction software provides a clearer picture so project managers can adjust areas with excess capacity or resource shortages.
  • Improved Communication and Teamwork—A 360-degree operations view encourages collaboration and improved communication between departments enabling teamwork toward common goals.
  • Better Customer Satisfaction—with a more complete understanding of company processes and resources, construction professionals can identify areas where customer satisfaction can be improved, optimize project lifecycle for faster delivery times, and personalize offerings based on customer needs and preferences.

Complete project life cycle management involves managing all phases of a project from beginning to end. This helps project managers follow construction, know exactly what phase of construction the home is in, and project a final completion date with more accuracy. Here are the steps:

  • Initiation—define project objectives, determine viability, and establish a solid foundation for successful completion.
  • Planning—construction managers develop a detailed plan setting a clear objective, define roles and responsibilities, and create a plan of action.
  • Execution—this phase involves the actual implementation of the project plan. Construction management software helps with keeping track of project progress, compares actual results against planned targets, change requests, and resolving issues that arise.
  • Closure—this marks the official completion of the project. Efficient management ensures a smooth transition with client approval, project reviews, and documentation of lessons learned. These valuable insights will help with past and future projects.

Up-down reporting involves the flow of information from higher to lower management levels within and organization. While side-to-side reporting focuses on peer-to-peer reporting with staff at the same hierarchical level. Both function as a means to improved communication, knowledge exchange, and issue resolution.

  • Strategic Directionup-down reporting communicates the company’s strategic goals, objectives, and directives to lower levels. This ensures that all employees are “on the same page” with the policies and vision of the overall organization.
  • Performance Evaluationup-down reporting with construction software allows senior management to evaluate performance of lower-level staff members with measurement tools like achieving targets, meeting key performance indicators (KPIs), and delivering results.
  • Cross-Functional Collaborationside-to-side reporting enables information sharing, problem-solving, and use of key expertise between different departments.
  • Knowledge Exchange—construction software including side-to-side reporting promotes the exchange of best practices, knowledge and lessons learned between peers. This is meant to encourage continuous learning and improvement.

Integrate back office and field personnel involves streamlining operations, enhancing communication, and improving overall efficiency between back office and field personnel. Construction projects work successfully when there is a free-flowing exchange of information across the company. Here are additional advantages to this:

  • Communication and Collaboration—real-time information exchange between both groups facilitates timely updates, enhances teamwork, reduces delays, and helps everyone work toward common goals.
  • Data and Information Sharing—the construction industry is structured on the sharing of data and information. Previous methods were cumbersome and inefficient. New project management software enables seamless sharing where field personnel can access relevant project documentation, plans, schedules, and updates from the back office systems. This provides the most current information and reduces human error.
  • Improved Customer Service—construction software allows field personnel to access customer data, service history, and support documentation, allowing them to address customer inquiries and concerns effectively.

Having one consistent source of data within an organization provides a single version of the truth. All departments, teams, and individuals rely on the same data source for decision-making, reporting, and analysis. These are the benefits:

  • Data Consistency and Accuracy—there’s nothing more frustrating than starting a project and finding out half way through that you’re using old data. With a single version of the truth, a single, reliable source of information is always available ensuring accuracy every time.
  • Save Time and Resources—old methods of construction management require significant time and effort to reconcile different data sources. Construction software saves time by streamlining data, allowing employees to focus on the project at hand.
  • Reporting and Analytics—all reports are based on a unified data source so the company can trust they are generating consistent insights. This enhances reporting transparency, enables data-driven decision-making, and allows improved performance measurements/monitoring.


Homebuilders looking to have an edge on their competition should consider implementing construction management software. It is critical to streamline construction processes, improve project efficiency, reduce costs, and enhance overall project management capabilities.

While the initial investment can be significant, most construction software solutions offer modules that can be purchased separately, as needed. Implementation requires a complete buy-in at all levels—from upper management to low-level staff members. A centralized platform for all data gives real-time access to key resources for back office and field staff. When construction teams work together for a common goal and use the same information to complete their respective jobs, improvements to employee morale, customer satisfaction, teamwork, decision-making, and profitability.

Laying the groundwork

Understand YOUR own unique requirements for Homebuilder Management Software before speaking with software companies or watching a single software demonstration. It is important to identify what your five-year goals are, and how software tools will help you achieve them. Keep this in mind as you set off on this journey. This software will serve as the foundation for all your company’s future business operations.

Constellation Showcases Opportunities for the Evolving Homebuilder at IBS 2023

Constellation Showcases Opportunities for the Evolving Homebuilder at IBS 2023

Join Constellation HomeBuilder Systems technology leaders as they answer your operational questions and give expert advice on navigating challenges and opportunities at this critical time.

Constellation HomeBuilder Systems, the largest provider of homebuilding software solutions and services will join the 2023 NAHB International Builders’ Show (IBS), taking place January 31- February 2 in Las Vegas. Constellation’s booth – #W1832 – will feature live strategic technology sessions on the latest applications, software, and tools homebuilders can use to remain competitive in an evolving market.

The Constellation technology experts will discuss topics that are critical to a successful homebuilding operation, such as providing exceptional customer experience, calming customer anxieties when buying in an uncertain market, leveraging real time data to improve operations, cost tracking, and the latest homebuilding technological innovations.

John McManus, Founder of the Builder’s Daily, will share his expertise Tuesday & Wednesday at 11:00am at the Constellation booth (#W1832). On Tuesday, January 31st, he’ll help present data-driven advice for the 2023 selling season. On Wednesday, February 1st, join John McManus for a deep dive on data-empowered purchasing.

Chris Graham, President of Constellation HomeBuilder Systems can’t wait to be back in Las Vegas for IBS 2023, saying: “With a long tradition of supporting builders and the industry, we are eager to discuss our latest innovations to help builders compete, delight their homebuyers, effectively work with their trade partners, and improve their business collaboration. Now is a great time for builders to plan for the future, and we can help!”

Highlighting the digital experience for builders and buyers, Constellation will showcase a range of new solutions and features. Tech experts will show builders how to streamline their listing and sales process with products like the New Home Listing Service Distribution Engine, which optimizes new home marketing by distributing accurate listings across the web, including websites like and Kijiji. Builders can also get a close look at SalesXpress, the modern platform that digitizes the new home sales and design process online and offline. NEWSTAR and BuildTopia, Constellation’s complete construction ERP software systems, will also be on display so that builders can explore their powerful functionality and deep ecosystems.

Industry experts will showcase the importance of data collection and analysis with the Homebuilder Common Data Model, which leverages a standardized set of industry metrics to offer you timely, valuable insights about your business performance and regional homebuilding market. In addition, customer experience experts will be on hand to show builders how to enhance their client relationships with Homeowner central, allowing builders to reduce warranty costs by engaging and communicating with their customers.

Learn more about what Constellation has in store for IBS 2023 and book time for a private consultation here.

Man using Construction Management Software

Constellation HomeBuilder Systems to Introduce Game-Changing Industry Data Platform at Build Smarter Conference

Email Marketing Module in ERP Software for Home Builders

Constellation HomeBuilder Systems to Introduce Game-Changing Industry Data Platform at Build Smarter Conference

Constellation HomeBuilder Systems, North America’s largest provider of homebuilding software and services, is set to reveal a new data platform that will allow builders to improve their operational insights while freeing up scarce data resources to add more value to their businesses.

With the Homebuilder Common Data Model, Constellation will be able to create a standardized set of industry metrics. By accessing the platform, homebuilders can then access highly valuable reporting, analytics, and dashboards, as well as benchmarks to compare their performance regionally. Many widely-used builder metrics, including backlogs, active selling communities, average sales price, net sales, and more, will be made available.

The platform is built to leverage Constellation’s popular construction ERP systems including NEWSTAR, BuildTopia, and FAST and to provide value across the industry.

“We’re thrilled to be able to share this important innovation with homebuilders,” said Paolo Benzan, Vice President, Data Strategy at Constellation HomeBuilder Systems.

“In this critical moment in the industry,” Benzan added, “Builders need access to timely, accurate, information and trends as they face higher costs across the board. With how expensive and hard to find data resources are, we’re proud to introduce this great way to capture insights while reducing your data footprint.”

A can’t-miss presentation of the Homebuilder Common Data Model is set for Constellation’s Build Smarter Conference. The event will be held in-person from Chicago, Illinois from November 7-9, 2022, with virtual streaming for Constellation customers available as well. The presentation will include a detailed walk-through of this new platform and the key data it will offer homebuilder finance, operations, sales, construction, and other teams. Attendees will see examples of benchmark data and learn the various options for accessing the information.

Chris Graham, President of Constellation HomeBuilder Systems, shared his excitement about this announcement. “With true industry expertise behind each of our solutions, we’re proud to be a top, cutting-edge partner to the homebuilding industry. We are committed to empowering builders with the information they need to simplify building processes and maximize return on investment.”

“With the Homebuilder Common Data Model,” Graham continued, “We are powering the industry to build smarter than ever at a time when its impact is needed most.”


About Constellation HomeBuilder Systems

Constellation HomeBuilder Systems is the largest provider of software and services in the building industry. Their innovative software solutions, available as standalone or integrated systems, empower builders with information to drive business objectives and simplify the process of building homes and condos. Constellation HomeBuilder Systems is the home building software division of Constellation Software Inc., an international provider of market-leading software and services for specialized industries, which is traded publicly on the Toronto Stock Exchange.

CHBS VP of Marketing

For more information, please contact:

Elmira Abushayeva
Vice President of Marketing, Constellation HomeBuilder Systems
+1 (289) 859-4866

4 Things You Should Consider Before Buying a New Construction Management Software

In the second part of our software selection journey, we will look at what is most important when considering buying a new homebuilder management software to run your back-office operations. When comparing software platforms and vendors, it helps to employ a framework to ensure that your team emphasizes the correct areas of the search. It is best to consider this framework as levels of building a pyramid. The base levels of the pyramid are necessary to support the upper levels which are the true keys to success. Once you’ve established your internal operational needs, there are four key points to consider when evaluating a construction management software.

The 4 key considerations when evaluating construction management software for homebuilders



Does the software enable your company to meet the objectives outlined in your 5-year plan? While features and benefits are important in making a final decision, they should not influence the answer to this fundamental question. Software should help the organization achieve its goals rather than hinder them. Does it integrate/work with your Accounting Software?

With BuildTopia, a powerful cloud-based construction management software for residential home builders, you won’t have to spend time learning a whole new accounting system, you can simply continue using the software you prefer. This is due to BuildTopia’s seamless integration with popular construction estimating and accounting software for builders, like QuickBooks, Sage, and Microsoft



Consider how many homes you build in a year, then forecast the next five years. Determine how much you are willing to spend on the software for construction management – per home – and how you expect that platform to return your investment by increasing your operational efficiency and profitability. Consider the cost of software implementation, including computer hardware, software licensing, maintenance, and the time it will cost your team. Consider the cost of not implementing a construction project management software.



When you choose a Homebuilder Management Software, you are also choosing a software company that will become a long-term partner in your company’s success. Ensure that your software vendor is stable and has the necessary resources to stay in business for the long run, is committed to improving its software by incorporating new technologies, capable of implementing and continuing to ensure that the software is used effectively throughout the organization by providing the desired levels of support and training for your team.



Without skilled hands to operate it, even the most advanced and comprehensive Homebuilder Management Software platform is ineffective. Effective User Adoption is the key to any successful ERP software implementation. To ensure effective software adoption across the organization, every employee in your company must understand the importance of the software to the organisation’s bids, estimates, project scheduling, and cost management operations, not just in their department, but across the whole organization.

ERP software implementation

Now that you know what to look for when considering buying a new homebuilder management software, you can prepare your business for new tools and begin your journey to selecting the most suited construction management solution for your homebuilder needs in just four simple steps, as well as learn how to determine whether it meets your technology needs. In the third part of this five-part series, we’ll go over the first two steps to selecting and purchasing construction project management and construction estimating software.

Reasons why a Homebuilding Management Software is the Most Powerful Tool in Your Toolbox than a Point Solution

Homebuilder Management Software is a tool designed to improve productivity, enhance efficiencies, and streamline operations for a residential construction company. It is so much more than a sales system or an accounting system or a home production system: the true value of the software is in linking all these business functions together.

What is a Homebuilder Management software not?

  • A Standalone Software System
    Homebuilder Management Software is more than just a single software system such as estimating, project management, or warranty management.
    While these systems offer software to complete a specific task or set of tasks, they lack integration with the other functional business areas.
  • A System that only benefits one department
    While certain departments may benefit from Homebuilder Management Software more than others, the goal is to improve the
    business overall. A more streamlined and efficient business tends to increase productivity and profit, as well as improve employee and customer satisfaction.
  • A Short-term solution
    Homebuilder Management Software is not something you buy or use as needed, rather it is a complete solution that becomes the lifeline of your business. With the ability to automate and integrate the functional areas of any residential construction business, Homebuilder Management Software quickly becomes a solution that is heavily relied upon.


homebuilding software vs point solutions


Benefits of Homebuilder Management Software

  • One Dashboard, 360-Degree View
    All pertinent information, including all billings, costing, labor, materials, committed costs, change orders, purchase orders and profitability is displayed in a single view.
    Drill down on each item to find and correct anomalies quickly and efficiently.
  • Integrate Back Office and Field Personnel
    With fully integrated mobile and document management solutions, superintendents, trades
    and vendors can perform complex tasks with ease, including schedule changes, invoices and purchase orders.
  • Report Up-Down and Side-to-Side
    Measure the business effectively by reporting from the individual lot level to the community, division, and
    company level, including multi-company and joint ventures, and automated bank reporting for loan draws.
  • Single Version of Truth
    Everyone is aligned across the business and has access to the same information. Every number entered into the software reconciles
    and is the same across all functional areas of the business from accounting to sales to project management.
  • Complete Project Life-cycle Management
    From the beginning of the project, manage estimating, scheduling and purchasing. Workflow and document
    management enables capturing all completed activities, tasks, reviews and approvals, compiling real-time actual to estimate reporting, and ensuring projects are completed on time and on budget.

Let Constellation help you choose the homebuilder management software solution that is right for your business

These are just a few examples of the benefits of adopting modern homebuilding software and services, and how it can help you simplify the entire home-buying process. By utilizing
Constellation HomeBuilder Systems Software and Services Ecosystem you’ll ensure you’re always an industry leader.

If you want to get started with fully integrated systems and standalone solutions for builders, vendors, developers, and buyers schedule a demo now.

How Digital Technology Helped Home Builders During the Pandemic

If you know these proverbs about change: “If it isn’t broke don’t fix it”, “Why change something that’s always worked?”, “Don’t improve what’s efficient.” – the list goes on and on.

Other than the Homebuilding industry can you name an industry that adapted to technology more slowly?

What happens when industries don’t change? They became obsolete.

Still, it nearly took a global pandemic for the home-building industry to go digital!

Digital trends for home builders

Pre-pandemic contractors or homebuilders that felt a little hesitant about adopting or fully embracing new technology have had to adapt fast. They now agree they are seeing the benefits.

Saying that construction management software and cloud-based platforms have revolutionized the entire construction process during the pandemic is an understatement.

  • Communication has been streamlined: Cloud-based software houses all communications, proposals, CRMs, and more in one single location.
  • Cost control and budgets are better managed: Utilizing construction software ensures home builders meet their target budget.
  • Internal team communication has never been easier – whether you’re a trade, vendor, home builder, or in corporate management, you’re able to get valuable insight on all your current projects in real-time.

Even so, it almost took a global pandemic for the home building industry to quickly learn how the right software makes a difference.

Keeping an eye on your ROI

With so many changes in the last year, it’s important to take a step back and assess your results.

Growing companies need to optimize productivity, visibility, and collaboration in order to maximize revenue.

Big Question: How do you know what platforms are providing you with the highest ROI?

Through using online platforms that are built and track internal metrics, you can easily push operational efficiency throughout scheduling, estimating, and purchasing through to sales management and CRMs and also include websites and digital

Evaluating your tasks’ ROIs helps you determine which practices and platforms work best for your company and which ones can be retired.

Find out how our homebuilding software and solutions can provide you with the highest ROI

How Technology Is Impacting The Home Buying Process

If we’re already buying everything online, why should purchasing a home be any different? Since social distancing has become the new norm — voluntary or not — technology is more important than ever. Or is it?

From virtual open houses to contactless home inspections and never-ending Zoom meetings, how we approach the home-buying process post-pandemic has changed. GONE are the days of opening and closing every door to ensure they don’t rub or squeak
to knocking on neighbors’ doors for a friendly conversation during the due diligence phase and running our hands over every surface, checking for hidden repairs during our final inspection.

Real estate is quickly becoming a digital asset.

In the coming decade don’t be surprised if you see real estate sales taking place entirely online, iBuying growing in popularity or properties being sold for cryptocurrencies.

Remember it wasn’t that long ago when real estate agents had to drive to get all the signatures.

Let Constellation help you bridge the gap between Homebuilding & Technology

These are just a few examples of the benefits of adopting modern homebuilding software and services, monitoring platform ROI and how technology is impacting the home-buying process. By utilizing Constellation
HomeBuilder Systems Software and Services Ecosystem you’ll ensure you’re always an industry leader.

If you want to get started with fully integrated systems and standalone solutions for builders, vendors, developers and buyers, schedule a demo now.

Explore the Future of Digital Homebuilding Solutions with Constellation at IBSx 2021

The last year has been a challenging time for anyone working in the home building industry. Homebuilders have had to innovate quickly and take advantage of new technology to effectively meet the needs of their customers.

With so many introductions, first meetings, design consultations, and closings happening virtually, builders must ensure that their online presence and virtual solutions are as welcoming and personable as the atmosphere in their offices and showrooms.

All these changes have been challenging, especially since we’ve been separated from most of our colleagues and professional network for the last year. That’s why we’re so excited to announce that Constellation HomeBuilder Systems will be a Gold Sponsor of this year’s virtual International Builders’ Show, IBSx 2021.

Why We’re Excited for the All-Virtual IBSx 2021

Although the Constellation team is saddened that we can’t gather in person, we’re thrilled at the opportunity to attend IBSx 2021 and showcase some of the solutions and technologies that have been critical to helping builders around the world adapt to the new virtual home building process.

This is a fantastic opportunity to learn from experts, who can speak to the process of digitizing every aspect of a homebuilder’s business. In addition to these active learning opportunities, there will be live and interactive networking events, forums, and meet-ups, which offer attendees the chance to discuss relevant topics in the building industry with small groups of their peers.

Constellation’s Solutions You Can Explore at IBSx 2021

In addition to these educational and networking events, there will be many opportunities to explore a variety of Constellation’s solutions through live product demos conducted by our experts.

These solutions include:

NEWSTAR SalesXpress

Make smarter, data-led decisions with SalesXpress, an innovative solution that allows builders to support their digitally savvy customers at every step of the purchasing journey. This sophisticated software allows builders to capture leads, create proposals, and even initiate sales directly from their website.


Builders who want to impress customers need to offer a personalized experience. CustomerInsight helps to deliver the advanced analytics that are required to build meaningful relationships with customers. Don’t rely on surveys or metrics – CustomerInsight can help win referrals while simultaneously lowering margins and promotional costs.

NHLS Distribution Engine

This platform is dedicated exclusively to NEW homes. NHLS provides the listing hub and distribution portal builders need to connect with buyers across North America. NHLS can help you manage, aggregate, and distribute your listing information to multiple marketing channels, and then manage the leads coming back in.

Design Studio Manager

Design Studio Manager allows builders to offer a fully responsive design studio environment to customers shopping both online and in-person. The intuitive layout allows your staff to curate collections for each customer with the touch of a button, simplifying the sales experience.

BuildTopia Reporting Dashboards

Get a visual representation of your live data with BuildTopia Reporting Dashboards, a solution designed to give your team a range of valuable insights packaged together a slick, easy-to-use layout.

Attend IBSx Free as a Guest of Constellation HomeBuilder Systems

There are so many new solutions to explore, and it can be a challenge to find the time to learn each one in-depth. IBSx 2021 is a great opportunity to get an introduction to all of the innovative solutions offered by Constellation HomeBuilder Systems at our virtual booth.

We’re excited to see all of our colleagues and friends at IBSx 2021 from February 9th to 12th. For a unique opportunity to attend as our guest, register for a free expo-only pass.

Tech Lab at the Build Smarter 2019 Conference Helps to Streamline Your Team’s System and the Homebuyer Journey

Almost 80% of customers expect consistency across departments when they’re interacting with a company, according to the 2019 State of the Connected Customer Report by Salesforce.

Is your team hitting that expectation?

According to this same report, 60% of customers see most companies as having siloed departments rather than one cohesive system.

What does this tell us?

Businesses who aren’t already using an ERP system that syncs across departments must innovate or they’ll get left behind. But what if you’re not sure how to use certain functions? Attending the Tech Lab at the Build Smarter 2019 Conference will help you out with that because it’s not just about having the software.

It’s about knowing how to maximize efficiency so that every department is working as one big system.

For example, if there’s a breakdown of information from the sales center to the purchasing department, the homebuyer isn’t going to have sympathy for you. This applies to all data that travels across departments. So, making sure that every department knows how to use the ERP efficiently is paramount.

Homebuyers see that through the experience they’re going through starting from their first interaction with your company all the way to referral sales. Based on the same Salesforce report, 84% of customers say the experience they had with the company they bought from is just as important as its products or services. That’s 4% up from last year’s report.

It’s safe to say that if your departments aren’t working together to create an exceptional experience for your homebuyer, then you should start thinking about it now.

When you get a ticket to the Build Smarter 2019 Conference, you’ll be able to spend time at our Tech Lab to clarify information about features, clear up any confusions you had, and ask about functionalities you’d like to know more about. It would be like having a live product specialist at your side all day.

The conference will be held on November 18-20th at the Fairmont Scottsdale Princess Hotel in Scottsdale, Arizona where hundreds of North America’s most information-hungry builders will attend. Whether you’re in marketing, sales, estimating, purchasing, warranty, customer success, or leadership, this conference will help you be more efficient day-to-day.

Top Strategies & Technologies for Multi-Family Home Builders

Improve your Multi-Family development process, construct the right mixed complex project for your land, and manage your construction effectively. 

As a multi-family home builder, you understand the extra amount of back-office technology, time and resources needed to bring a multi-family production to market. Whether it is a high-rise condominium or a community of townhomes, managing all aspects of the production is critical to attracting modern buyers to your multi-family project and will ultimately allow you to offer a high-quality condo or unit at a reasonable price.

Research Your Land Options & Maximize Your Project Construction Potential

The building process begins with land development. Due to the increased complexity of bringing a multi-family complex to market, homebuilders should always compare various plots of land prior to the purchase. Factors to consider include the location of the community, its surroundings, and which possible project styles can be developed with the unique attributes of each plot of land.

Homebuilders should be looking at the various ways product design can be optimized to improve the quality of life for homeowners in addition to how profitable the project can be when the community goes up for sale. For example, if you have a land option by a body of water with a nice view, consider optimizing your project design to include a high-rise portion, this way, you can offer a premium value add-on to the high-rise suites by charging extra for the units with a view. If you are considering a rural area, perhaps offering townhomes to allow for more living space for prospective buyers that are families might be a better option since families tend to enjoy more space.

Don’t leave the process of planning the development to chance, you should always leverage tools that allow you to compare building scenarios based on the types of land available against the profitability of the construction type. This ensures that you are purchasing the right land for your business goal, creating an estimate of which construction project is possible on the land, and forecasting how profitable the project will be if you acquire the land.

Make Informed Decisions Through Integrated Accounting

Your accounting team should have clear oversight. Your accounting division should become preemptive regarding company purchasing & costs of resource acquisition and construction. They should be able to forecast profits from the sales opportunities existing in the company pipeline as well as project profits from upgrade offerings sold in your multi-family projects.

All your business functions and processes should tie back into your accounting department. When this process shift occurs, decision-makers at your building firm will begin to understand clearly each of their department's success metrics, and how to be more efficient to ensure the company meets pre-determined goals. Sales teams will become results-driven, your construction team will become time sensitive, and your purchasing team can become more strategic about how they acquire assets for construction. Ultimately, this efficiency in your build process will allow you to offer the suite or unit at a reasonable price while securing your forecasted profit.

Establish a Dynamic and Profitable Operation at your Multi-Family Sales Centers

Making the needed sales records and upgrading revenue is critical to the bottom line for the multi-family project profitability. But multi-family homebuyers often expect special amenities, this is especially true with high-rise productions where homebuyers are still investing large sums in their mortgages for a shared community. Also, décor studio management is a trending must for builders and it could potentially become complicated as the number of units increases in multi-family production in comparison to a single-family project.

Implementing a tight-knit process amongst your sales and décor studio staff is a critical element to the multi-family puzzle. Visiting sales centers has become a ritual for the modern home buyer. Prospects expect to be in awe when they enter a sales center and they want to see the various unit options, amenities and upgrades that are available. Implementing a sales and décor management solution that allows homeowners to create their dream space while still allowing you, the builder, to commit to those upgrades in your build cycle, is key. Your sales and décor management software should digitize the sales and upgrade selections process. It should allow builders and their homebuyers to focus on the experience of enjoying the product offering inside and out instead of being too overworked with paperwork and product catalogues.

To hear a panel of design studio experts and homebuilders discuss décor center management technology trends, watch “The All NEW Design Studio Experience” recording.

Select a system that showcases all your available suites/units for sale in real-time, your system should allow your décor agents to link upgrade packages to a homebuyer’s contract and seamlessly drive that data from the sales center to the job site where construction has every detail needed to deliver these upgrades. After all, if there is one thing that should be autonomous and accurate is the process between sales to construction.

Manage More Deficiency Requests while Optimizing Your Customer Experience

If you are a home builder considering the production of a multi-family project, be aware that you will be catering to more homebuyers since you would be building upwards as well as outwards. How can home builders manage deficiencies or warranty requests in large amounts? The secret can be found in homeowner portal technology, perfect for multi-family projects and popular amongst condominium property managers. These portals allow homeowners to self-serve their warranty needs directly with the product vendor – and can issue claims through the portal anytime, anywhere via mobile. This eliminates long hours on the phone and standardizes the way builders manage and fix homeowner deficiencies. After all, a modern multi-family project needs all the smart features and technology that will enhance your home quality and still prove to be helpful in managing large amounts of warranty requests the modern way.

The Verdict

If you are interested in an integrated solution for your next multi-family project, feel free to contact us. Learn more about NEWSTAR’s capabilities for multi-family productions. Whether you are an existing Constellation customer or a home builder, find out how NEWSTAR can support multi-family builders in various building functions.

Source – The Many faces of Multi-Family