Homeowner Central

Homeowner Central

Interactive homeowner and builder portals. Engage, stay in sync, communicate with your homeowners and reduce warranty costs.

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Reduce Your Costs and Maximize Profitability

Decrease the amount of working hours required to keep up with homeowner requests by having one central database and instant visibility with real-time access to information.

Strengthen Brand Identity In Your Homeowners’ Minds

Connect with your homeowners on a regular basis through our interactive portals to ensure your brand remains top of mind while solidifying your status as an Industry Innovator.

Increase Engagement & Quality Referrals

Build long lasting relationships with your customers by strengthening the way you interact with them through the homeowner portal and turn enthusiastic customers into brand advocates.

Save Time and Reduce the Number of Requests

Spend less time dealing with service calls and non-warrantable requests and let your homeowners find important tips and information online themselves.

Identify Top Performing Products and Make Instant Decisions

You no longer need to spend countless hours exporting reports and analyzing the results. Quickly identify which products were most effective when making decisions on your next project so you can focus more time on creating new revenue opportunities.

Easy Interdepartmental Access to Each Home Build

Your entire team has a centralized access to all documents and details related to each home you have built without the need to search through multiple systems.

Homeowner Portal

  • An Interactive Homeowner Portal and App provides instant access to critical information such as user manuals, care instructions, and warranties for all fixtures, finishes, and appliances in the home.
  • System-generated Maintenance Reminder emails to help homeowners keep their homes looking and working their best.
  • A Centralized Means to submit warranty requests and communicate with you.
  • The option to provide an elegant Printed Homeowner Guide as the perfect complement to the portal.
home builder customer satisfaction survey

Builder Portal

  • A Builder Portal provides access to detailed information like homeowner contacts, closing dates, documents, images, service request data, deficiency reporting and more.
  • A Message Center within the Builder Portal that supports direct email communication with homeowners.
  • A Service Request Management System within the Builder Portal to track and manage warranty-based homeowner service requests.
  • A Deficiency Review App designed to digitize your pre-delivery inspection process and key-release sign-off.
Ecosystem

Standalone or fully integrated with NEWSTAR, Buildtopia and FAST ecosystems

Homeowner Central can be a standalone system and is also fully integrated with ERPs.

Powering homebuilders since 2004

What our customers are saying

Trusted by top builders

Interested? Let’s talk!

Our experts are ready to bridge the gap between construction and technology.

Constellation HomeBuilder Systems