Homeowner Central

Interactive homeowner and builder portals. Engage, stay in sync, communicate with your homeowners and reduce warranty costs.

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Reduce Your Costs and Maximize Profitability

Decrease the amount of working hours required to keep up with homeowner requests by having one central database and instant visibility with real-time access to information.

Strengthen Brand Identity In Your Homeowners’ Minds

Connect with your homeowners on a regular basis through our interactive portals to ensure your brand remains top of mind while solidifying your status as an Industry Innovator.

Increase Engagement & Quality Referrals

Build long lasting relationships with your customers by strengthening the way you interact with them through the homeowner portal and turn enthusiastic customers into brand advocates.

Save Time and Reduce the Number of Requests

Spend less time dealing with service calls and non-warrantable requests and let your homeowners find important tips and information online themselves.

Identify Top Performing Products and Make Instant Decisions

You no longer need to spend countless hours exporting reports and analyzing the results. Quickly identify which products were most effective when making decisions on your next project so you can focus more time on creating new revenue opportunities.

Easy Interdepartmental Access to Each Home Build

Your entire team has a centralized access to all documents and details related to each home you have built without the need to search through multiple systems.

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Homeowner Portal

An Interactive Homeowner Portal and App provides instant access to critical information such as user manuals, care instructions, and warranties for all fixtures, finishes, and appliances in the home.
System-generated Maintenance Reminder emails to help homeowners keep their homes looking and working their best.
A Centralized Means to submit warranty requests and communicate with you.
The option to provide an elegant Printed Homeowner Guide as the perfect complement to the portal.

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home builder customer satisfaction survey

Builder Portal

A Builder Portal provides access to detailed information like homeowner contacts, closing dates, documents, images, service request data, deficiency reporting and more.
A Message Center within the Builder Portal that supports direct email communication with homeowners.
A Service Request Management System within the Builder Portal to track and manage warranty-based homeowner service requests.
A Deficiency Review App designed to digitize your pre-delivery inspection process and key-release sign-off.

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Ecosystem

Standalone or fully integrated with NEWSTAR, Buildtopia and FAST ecosystems

Homeowner Central can be a standalone system and is also fully integrated with ERPs.

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Powering homebuilders since 2004

What our customers are saying

BuildTopia is pretty easy to use. We run our entire business through it. Without it, we back to spreadsheets and phone calls.

— Guy Dark, Vice President of Purchasing

NHLS has been a game changer for our marketing department! The team at NHLS has worked tirelessly to make sure we were able to integrate our website with our builder management system … We were able to easily communicate with the team our specific use case scenarios and the output was an intuitive, user-friendly software that makes the daily workload as home builder marketing professionals much easier!

— Whitney Pryor, Inbound Marketing Manager

We are excited for the 3 year partnership with NHLS. We see the long term potential for this web destination and feel it fills a void for consumers in the market place. We at Red Tree believe this will help us connect with the new buyers marketplace on a different level than we are used to. It's going to be an exciting 3 years!

— Brett Taylor, CEO/Founder

My team at Opus Homes is incredibly impressed with NEWSTAR Design Studio Manager software. As a home builder, a segment of our business revolves around our Decor Studio. The "wish list" feature really helped narrow down exactly what our clients wanted for their home based on price, aesthetics and overall appeal.

— Kimberly Bianchi, Decor Studio Manager

Our Design Consultants have now completed 100 charts with ease and ability to create addendums while performing color appointment. This has been made so easily accessible with Design Studio Manager.

— Louis Tancredi, Corporate Controller

When our buyers see that there is a comprehensive, engaging program in place, it gives them immediate confidence in their purchasing decision, and shows them that we care. Homeowner Central helps us create a more productive building process, streamline warranty requests, raise customer satisfaction, and ultimately, scale our business with confidence.

— Linda Rempel, Customer Care Manager

The Homeowner Central platform will positively impact almost all facets of our business, from how we engage and interact with our homeowners to how we are perceived as an industry innovator. But more importantly it will allow us to provide an enhanced home ownership experience and allow our residents to better understand and enjoy their home.

— Chris Colbeck, VP Sales & Marketing

Intracorp is committed to providing an extraordinary experience to our Homeowners. Our partnership with Homeowner Central by CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home.

— Don Forsgren, President & CEO

We could not do what we do without BuildTopia. This system puts real-time information the hands of our superintendents, trades, and back here in the office. This sounds straightforward but it’s crucial. Our team is always on the same page.

— Todd Everest, Director of Construction

The most cutting-edge technology and tools are ineffective without skilled hands to operate them effectively. We now have the tools to be the most efficient builder in Arizona, and our team is committed to using these tools to build incredible, top-quality homes for our customers.

— Karen Dresher, Director of Operations

Our relationship with Constellation HomeBuilder Systems goes beyond software. Constellation has been with us every step of the way. Every time we had a problem, they had a solution that was personalized for our needs. From BuildSoft, to Builder360 and now NEWSTAR, we have been able to operate more efficiently to further strengthen our businesses.

— David Grant, Owner

NEWSTAR is built on builder best practices. Because we came in on the ground floor with Homes by West Bay, we were able to create a structure to build on. NEWSTAR helps us analyze our business, make informed decisions, access real-time information, and achieve a level of efficiency that simply wasn’t possible before.

— Brent Dunham, Director of Purchasing