Chris Graham

Vice President

Chris has been with the company since 2005, starting off in business development and progressing to increasingly more senior roles. He came into the homebuilding world via degrees in computer engineering and business administration – and launched his career with a formative five-year period as a computer engineer at Microsoft. His path has been a unique one, allowing him to connect dots that others might overlook.

Today, he manages the home building software division of Constellation Software Inc., with a portfolio of builders across North America. Under his leadership, the team has developed more new features and products than anyone else in the industry. He brings tremendous product development skills to the table, but his success has also been based on a dedication to transparency, strong relationships – and a genuine desire to improve our industry.

Chris connects with home builders to understand their pain points and ensure we solve them. Through early adopter programs, focus groups, trade shows, user groups and more, his team ensures we don’t just keep up with industry trends – we go beyond them, always looking to the future.

Bob Swainhart

Director of Professional Services

With nearly 20 years of experience in homebuilding software, Bob is uniquely qualified to lead the team that guides our customers through system adoption. He oversees the software implementation process for new customers, and leads the team that provides ongoing training and consulting for existing clients. 

Before joining Constellation, Bob was Executive Vice President at Hyphen Solutions, one of Constellation’s valued business partners, where he focused on the adoption of the BuildPro-SupplyPro platform across the homebuilding industry. In his time there, 11 of North America’s top 15 homebuilders implemented this supply-chain solution across their entire organizations.

Given his experience with hundreds of software implementations, Bob has introduced best practices into our software adoption processes, ensuring our customers realize all the benefits of our software while maximizing ROI.

Chris Graham

Vice President

Chris has been with the company since 2005, starting off in business development and progressing to increasingly more senior roles. He came into the homebuilding world via degrees in computer engineering and business administration – and launched his career with a formative five-year period as a computer engineer at Microsoft. His path has been a unique one, allowing him to connect dots that others might overlook.

Today, he manages the home building software division of Constellation Software Inc., with a portfolio of builders across North America. Under his leadership, the team has developed more new features and products than anyone else in the industry. He brings tremendous product development skills to the table, but his success has also been based on a dedication to transparency, strong relationships – and a genuine desire to improve our industry.

Chris connects with home builders to understand their pain points and ensure we solve them. Through early adopter programs, focus groups, trade shows, user groups and more, his team ensures we don’t just keep up with industry trends – we go beyond them, always looking to the future.

Bob Swainhart

Director of Professional Services

With nearly 20 years of experience in homebuilding software, Bob is uniquely qualified to lead the team that guides our customers through system adoption. He oversees the software implementation process for new customers, and leads the team that provides ongoing training and consulting for existing clients. 

Before joining Constellation, Bob was Executive Vice President at Hyphen Solutions, one of Constellation’s valued business partners, where he focused on the adoption of the BuildPro-SupplyPro platform across the homebuilding industry. In his time there, 11 of North America’s top 15 homebuilders implemented this supply-chain solution across their entire organizations.

Given his experience with hundreds of software implementations, Bob has introduced best practices into our software adoption processes, ensuring our customers realize all the benefits of our software while maximizing ROI.

Elmira Abushayeva

Director of Marketing

Elmira has spent over a decade managing business to business and business to consumer marketing initiatives for companies across industries from software to digital solutions to management systems. An energetic, highly driven marketer and communicator, her greatest skill is getting results. She has managed everything from product launches to partner relationship programs, vendor relationships to marketing strategies, social media campaigns to CRM and marketing automation initiatives.

As our marketing director, Elmira’s passion for innovation is taking the way we position our company to the next level, finding smart ways to establish our brand and build solid relationships with our customers. Since joining Constellation Homebuilder Systems, she has increased brand awareness, improved online presence, and helped launch our newest product, NEWSTAR Design Studio Manager.

Greg Norwich

Director of Customer Care

Greg is a strategic, visionary thinker who has been in the industry for 19 years, 14 of which have been with Constellation. His focus is on customer experience – his team develops the innovative processes, services and technologies that give you the seamless experience you expect from our robust suite of products, and help you maximize the value of your investment.

In his time with us, Greg’s passion for great customer care has influenced the way we do business. One of his greatest strengths is team building; under his leadership, the Customer Care group has grown to eight times its original size – and has allowed us to provide the level of care that has become our proud standard. He also heads up the planning and operation of our Technical Services groups to ensure smooth onboarding of new clients, products and initiatives.

Greg sits on the board of NTier Inc. and 1337 Technologies.

Chris Graham

Vice President

Chris has been with the company since 2005, starting off in business development and progressing to increasingly more senior roles. He came into the homebuilding world via degrees in computer engineering and business administration – and launched his career with a formative five-year period as a computer engineer at Microsoft. His path has been a unique one, allowing him to connect dots that others might overlook.

Today, he manages the home building software division of Constellation Software Inc., with a portfolio of builders across North America. Under his leadership, the team has developed more new features and products than anyone else in the industry. He brings tremendous product development skills to the table, but his success has also been based on a dedication to transparency, strong relationships – and a genuine desire to improve our industry.

Chris connects with home builders to understand their pain points and ensure we solve them. Through early adopter programs, focus groups, trade shows, user groups and more, his team ensures we don’t just keep up with industry trends – we go beyond them, always looking to the future.

Bob Swainhart

Director of Professional Services

With nearly 20 years of experience in homebuilding software, Bob is uniquely qualified to lead the team that guides our customers through system adoption. He oversees the software implementation process for new customers, and leads the team that provides ongoing training and consulting for existing clients. 

Before joining Constellation, Bob was Executive Vice President at Hyphen Solutions, one of Constellation’s valued business partners, where he focused on the adoption of the BuildPro-SupplyPro platform across the homebuilding industry. In his time there, 11 of North America’s top 15 homebuilders implemented this supply-chain solution across their entire organizations.

Given his experience with hundreds of software implementations, Bob has introduced best practices into our software adoption processes, ensuring our customers realize all the benefits of our software while maximizing ROI.

Elmira Abushayeva

Director of Marketing

Elmira has spent over a decade managing business to business and business to consumer marketing initiatives for companies across industries from software to digital solutions to management systems. An energetic, highly driven marketer and communicator, her greatest skill is getting results. She has managed everything from product launches to partner relationship programs, vendor relationships to marketing strategies, social media campaigns to CRM and marketing automation initiatives.

As our marketing director, Elmira’s passion for innovation is taking the way we position our company to the next level, finding smart ways to establish our brand and build solid relationships with our customers. Since joining Constellation Homebuilder Systems, she has increased brand awareness, improved online presence, and helped launch our newest product, NEWSTAR Design Studio Manager.

Greg Norwich

Director of Customer Care

Greg is a strategic, visionary thinker who has been in the industry for 19 years, 14 of which have been with Constellation. His focus is on customer experience – his team develops the innovative processes, services and technologies that give you the seamless experience you expect from our robust suite of products, and help you maximize the value of your investment.

In his time with us, Greg’s passion for great customer care has influenced the way we do business. One of his greatest strengths is team building; under his leadership, the Customer Care group has grown to eight times its original size – and has allowed us to provide the level of care that has become our proud standard. He also heads up the planning and operation of our Technical Services groups to ensure smooth onboarding of new clients, products and initiatives.

Greg sits on the board of NTier Inc. and 1337 Technologies.

Elmira Abushayeva

Director of Marketing

Elmira has spent over a decade managing business to business and business to consumer marketing initiatives for companies across industries from software to digital solutions to management systems. An energetic, highly driven marketer and communicator, her greatest skill is getting results. She has managed everything from product launches to partner relationship programs, vendor relationships to marketing strategies, social media campaigns to CRM and marketing automation initiatives.

As our marketing director, Elmira’s passion for innovation is taking the way we position our company to the next level, finding smart ways to establish our brand and build solid relationships with our customers. Since joining Constellation Homebuilder Systems, she has increased brand awareness, improved online presence, and helped launch our newest product, NEWSTAR Design Studio Manager.

Greg Norwich

Director of Customer Care

Greg is a strategic, visionary thinker who has been in the industry for 19 years, 14 of which have been with Constellation. His focus is on customer experience – his team develops the innovative processes, services and technologies that give you the seamless experience you expect from our robust suite of products, and help you maximize the value of your investment.

In his time with us, Greg’s passion for great customer care has influenced the way we do business. One of his greatest strengths is team building; under his leadership, the Customer Care group has grown to eight times its original size – and has allowed us to provide the level of care that has become our proud standard. He also heads up the planning and operation of our Technical Services groups to ensure smooth onboarding of new clients, products and initiatives.

Greg sits on the board of NTier Inc. and 1337 Technologies.

Peter Rode

Director of Development

Peter is an experienced developer and creative thinker with 20+ years of experience in application development, infrastructure, R&D and consulting across verticals.

At Constellation’s Markham, Ontario offices, he oversees BuildSoft and the entire NEWSTAR Suite (aside from NSS). Peter’s strength is leading IT and business professionals in the delivery of large strategic solutions and transformations. He has led large upgrades, launched new products, and expanded QA infrastructure to ensure quality and complete reliability. Known for his attention to detail and affinity for achieving measurable results, he is driving the evolution of homebuilding software forward.

Peter’s ideas and leadership have done a great deal to advance our growing portfolio of homebuilding products – and offer innovative, efficient solutions for all our customers’ business needs.

Sean Wilhelm

Director of Development

Sean has been developing software for 20+ years, and has been leading R&D teams in the homebuilding domain for almost a decade. This hardworking, technically-savvy leader excels at connecting people. He has the unique ability to bridge the gap between management, homebuilding leaders and the software teams who develop our products, creating synergy and collaboration that drive innovation.

Sean leads the research and development teams for five of the Constellation HomeBuilder product suites at our Baltimore, Maryland location, focusing on BuildTopia, Builder360, CSales, NEWSTARSales and Sales1440. He drives technical excellence, creating best-in-class, feature-rich products that genuinely improve the daily lives of our end users, and help our homebuilding customers improve efficiency and build better homes for their own clients.

Peter Rode

Director of Development

Peter is an experienced developer and creative thinker with 20+ years of experience in application development, infrastructure, R&D and consulting across verticals.

At Constellation’s Markham, Ontario offices, he oversees BuildSoft and the entire NEWSTAR Suite (aside from NSS). Peter’s strength is leading IT and business professionals in the delivery of large strategic solutions and transformations. He has led large upgrades, launched new products, and expanded QA infrastructure to ensure quality and complete reliability. Known for his attention to detail and affinity for achieving measurable results, he is driving the evolution of homebuilding software forward.

Peter’s ideas and leadership have done a great deal to advance our growing portfolio of homebuilding products – and offer innovative, efficient solutions for all our customers’ business needs.

Sean Wilhelm

Director of Development

Sean has been developing software for 20+ years, and has been leading R&D teams in the homebuilding domain for almost a decade. This hardworking, technically-savvy leader excels at connecting people. He has the unique ability to bridge the gap between management, homebuilding leaders and the software teams who develop our products, creating synergy and collaboration that drive innovation.

Sean leads the research and development teams for five of the Constellation HomeBuilder product suites at our Baltimore, Maryland location, focusing on BuildTopia, Builder360, CSales, NEWSTARSales and Sales1440. He drives technical excellence, creating best-in-class, feature-rich products that genuinely improve the daily lives of our end users, and help our homebuilding customers improve efficiency and build better homes for their own clients.

Jeremy Halbert

Director of Development

Jeremy has worked in the industry since 2000, building a strong technical background as a developer. He works out of our Redmond, Washington offices, managing the development teams who produce top-quality software for our customers.

Jeremy excels in business analytics, business development, process improvement, and employee development, leveraging his extensive knowledge to lead ongoing R&D, upgrades, updates and other vital improvements for FAST, LandDev, HomeDev, CONASYS, Woodland O’Brien and Scott. Prior to joining CHB, he was Chief Software Architect for Leverance, LLC, where he developed natural language processing engine to extract data from databases.

Jeremy is passionate about customer satisfaction. Because he has experience working with everyone from startups to big corporations, he brings the best of both worlds, combining entrepreneurial passion with corporate best practices to provide excellence in everything we deliver – and creating solutions that improve efficiency and enable our customers to do business better.

Kim Clark

Director of Operations, CustomerInsight

Kim has over 20 years of experience in product delivery and customer service, and is incredibly passionate about building great teams and creating strong processes that consistently deliver world-class service. She has been with CONASYS for seven years, since before they were acquired by Constellation Homebuilder Systems in 2014.

Prior to her role with CONASYS, she spent 10 years growing the Moneris Solutions Gift and Loyalty Implementation and Service teams, and managed first-level IT support for Vancouver’s International Airport’s mission critical systems. Today, Kim is responsible for the day-to-day operation at CONASYS, delivery of the product, and ongoing service and customer support.

Kim is a customer-focused leader who feels strongly about doing things right the first time, always finding ways to make things better, and giving clients exactly what they need with every interaction. She has built a stellar team that efficiently deliveries a top-quality product and exemplary customer service.

Peter Rode

Director of Development

Peter is an experienced developer and creative thinker with 20+ years of experience in application development, infrastructure, R&D and consulting across verticals.

At Constellation’s Markham, Ontario offices, he oversees BuildSoft and the entire NEWSTAR Suite (aside from NSS). Peter’s strength is leading IT and business professionals in the delivery of large strategic solutions and transformations. He has led large upgrades, launched new products, and expanded QA infrastructure to ensure quality and complete reliability. Known for his attention to detail and affinity for achieving measurable results, he is driving the evolution of homebuilding software forward.

Peter’s ideas and leadership have done a great deal to advance our growing portfolio of homebuilding products – and offer innovative, efficient solutions for all our customers’ business needs.

Sean Wilhelm

Director of Development

Sean has been developing software for 20+ years, and has been leading R&D teams in the homebuilding domain for almost a decade. This hardworking, technically-savvy leader excels at connecting people. He has the unique ability to bridge the gap between management, homebuilding leaders and the software teams who develop our products, creating synergy and collaboration that drive innovation.

Sean leads the research and development teams for five of the Constellation HomeBuilder product suites at our Baltimore, Maryland location, focusing on BuildTopia, Builder360, CSales, NEWSTARSales and Sales1440. He drives technical excellence, creating best-in-class, feature-rich products that genuinely improve the daily lives of our end users, and help our homebuilding customers improve efficiency and build better homes for their own clients.

Jeremy Halbert

Director of Development

Jeremy has worked in the industry since 2000, building a strong technical background as a developer. He works out of our Redmond, Washington offices, managing the development teams who produce top-quality software for our customers.

Jeremy excels in business analytics, business development, process improvement, and employee development, leveraging his extensive knowledge to lead ongoing R&D, upgrades, updates and other vital improvements for FAST, LandDev, HomeDev, CONASYS, Woodland O’Brien and Scott. Prior to joining CHB, he was Chief Software Architect for Leverance, LLC, where he developed natural language processing engine to extract data from databases.

Jeremy is passionate about customer satisfaction. Because he has experience working with everyone from startups to big corporations, he brings the best of both worlds, combining entrepreneurial passion with corporate best practices to provide excellence in everything we deliver – and creating solutions that improve efficiency and enable our customers to do business better.

Kim Clark

Director of Operations, CustomerInsight

Kim has over 20 years of experience in product delivery and customer service, and is incredibly passionate about building great teams and creating strong processes that consistently deliver world-class service. She has been with CONASYS for seven years, since before they were acquired by Constellation Homebuilder Systems in 2014.

Prior to her role with CONASYS, she spent 10 years growing the Moneris Solutions Gift and Loyalty Implementation and Service teams, and managed first-level IT support for Vancouver’s International Airport’s mission critical systems. Today, Kim is responsible for the day-to-day operation at CONASYS, delivery of the product, and ongoing service and customer support.

Kim is a customer-focused leader who feels strongly about doing things right the first time, always finding ways to make things better, and giving clients exactly what they need with every interaction. She has built a stellar team that efficiently deliveries a top-quality product and exemplary customer service.

Jeremy Halbert

Director of Development

Jeremy has worked in the industry since 2000, building a strong technical background as a developer. He works out of our Redmond, Washington offices, managing the development teams who produce top-quality software for our customers.

Jeremy excels in business analytics, business development, process improvement, and employee development, leveraging his extensive knowledge to lead ongoing R&D, upgrades, updates and other vital improvements for FAST, LandDev, HomeDev, CONASYS, Woodland O’Brien and Scott. Prior to joining CHB, he was Chief Software Architect for Leverance, LLC, where he developed natural language processing engine to extract data from databases.

Jeremy is passionate about customer satisfaction. Because he has experience working with everyone from startups to big corporations, he brings the best of both worlds, combining entrepreneurial passion with corporate best practices to provide excellence in everything we deliver – and creating solutions that improve efficiency and enable our customers to do business better.

Kim Clark

Director of Operations, CustomerInsight

Kim has over 20 years of experience in product delivery and customer service, and is incredibly passionate about building great teams and creating strong processes that consistently deliver world-class service. She has been with CONASYS for seven years, since before they were acquired by Constellation Homebuilder Systems in 2014.

Prior to her role with CONASYS, she spent 10 years growing the Moneris Solutions Gift and Loyalty Implementation and Service teams, and managed first-level IT support for Vancouver’s International Airport’s mission critical systems. Today, Kim is responsible for the day-to-day operation at CONASYS, delivery of the product, and ongoing service and customer support.

Kim is a customer-focused leader who feels strongly about doing things right the first time, always finding ways to make things better, and giving clients exactly what they need with every interaction. She has built a stellar team that efficiently deliveries a top-quality product and exemplary customer service.

Dale Oviatt

Director of Customer Success

At almost 20 years of experience in the homebuilding industry, Dale has been able to gain knowledge in almost all aspects from sales and marketing to estimating and warranty. He previously worked as a member of the Professional Services team with Constellation. And prior to that he enjoyed many years using our software as a client in the role of systems implementer.

Dale is excited to contribute to the satisfaction of Constellation customers through proactive communication and issue resolutions. Customer Success is focused on the long-term success of our clients by strengthening our relationships with them while helping to realize the potential of the products and services we provide.

Christian Caswell

Director of CustomerInsight

Christian Caswell is the founder of CustomerInsight and currently a Director of CustomerInsight Group within Constellation.  His educational background in architecture, construction, consumer behavior and 28 years of experience working with residential home builders has contributed to the client success and organization goals being realized.  He is a nationally recognized speaker and featured contributor to numerous industry publications and author of a new book, ‘Customer-Certified, ‘The New GOLD Standard’. 

Dale Oviatt

Director of Customer Success

At almost 20 years of experience in the homebuilding industry, Dale has been able to gain knowledge in almost all aspects from sales and marketing to estimating and warranty. He previously worked as a member of the Professional Services team with Constellation. And prior to that he enjoyed many years using our software as a client in the role of systems implementer.

Dale is excited to contribute to the satisfaction of Constellation customers through proactive communication and issue resolutions. Customer Success is focused on the long-term success of our clients by strengthening our relationships with them while helping to realize the potential of the products and services we provide.

Christian Caswell

Director of CustomerInsight

Christian Caswell is the founder of CustomerInsight and currently a Director of CustomerInsight Group within Constellation.  His educational background in architecture, construction, consumer behavior and 28 years of experience working with residential home builders has contributed to the client success and organization goals being realized.  He is a nationally recognized speaker and featured contributor to numerous industry publications and author of a new book, ‘Customer-Certified, ‘The New GOLD Standard’. 

Milo Anderson

Director of New Home Listing Service

Milo is currently the Director & Founder of NewHomeListingService.com and currently a Director of the New Home Listing Service Group within Constellation. He has been in the Real Estate sales for over 16 years, including over 10 years of extensive knowledge and expertise in developing a technological infrastructure to help the Homebuilding Industry with various software and tools. The background for development of these portals has come from years of research, having a fantastic team, blending a long and unique career with experiences as an Educator in the secondary and post-secondary sector, a Real Estate Agent and an extensive knowledge of the private investment industry in Canada.

Kim Clark

Director of Operations, CustomerInsight

Kim has over 20 years of experience in product delivery and customer service, and is incredibly passionate about building great teams and creating strong processes that consistently deliver world-class service. She has been with CONASYS for seven years, since before they were acquired by Constellation Homebuilder Systems in 2014.

Prior to her role with CONASYS, she spent 10 years growing the Moneris Solutions Gift and Loyalty Implementation and Service teams, and managed first-level IT support for Vancouver’s International Airport’s mission critical systems. Today, Kim is responsible for the day-to-day operation at CONASYS, delivery of the product, and ongoing service and customer support.

Kim is a customer-focused leader who feels strongly about doing things right the first time, always finding ways to make things better, and giving clients exactly what they need with every interaction. She has built a stellar team that efficiently deliveries a top-quality product and exemplary customer service.

Dale Oviatt

Director of Customer Success

At almost 20 years of experience in the homebuilding industry, Dale has been able to gain knowledge in almost all aspects from sales and marketing to estimating and warranty. He previously worked as a member of the Professional Services team with Constellation. And prior to that he enjoyed many years using our software as a client in the role of systems implementer.

Dale is excited to contribute to the satisfaction of Constellation customers through proactive communication and issue resolutions. Customer Success is focused on the long-term success of our clients by strengthening our relationships with them while helping to realize the potential of the products and services we provide.

Christian Caswell

Director of CustomerInsight

Christian Caswell is the founder of CustomerInsight and currently a Director of CustomerInsight Group within Constellation.  His educational background in architecture, construction, consumer behavior and 28 years of experience working with residential home builders has contributed to the client success and organization goals being realized.  He is a nationally recognized speaker and featured contributor to numerous industry publications and author of a new book, ‘Customer-Certified, ‘The New GOLD Standard’. 

Milo Anderson

Director of New Home Listing Service

Milo is currently the Director & Founder of NewHomeListingService.com and currently a Director of the New Home Listing Service Group within Constellation. He has been in the Real Estate sales for over 16 years, including over 10 years of extensive knowledge and expertise in developing a technological infrastructure to help the Homebuilding Industry with various software and tools. The background for development of these portals has come from years of research, having a fantastic team, blending a long and unique career with experiences as an Educator in the secondary and post-secondary sector, a Real Estate Agent and an extensive knowledge of the private investment industry in Canada.

Christian Caswell

Director of CustomerInsight

Christian Caswell is the founder of CustomerInsight and currently a Director of CustomerInsight Group within Constellation.  His educational background in architecture, construction, consumer behavior and 28 years of experience working with residential home builders has contributed to the client success and organization goals being realized.  He is a nationally recognized speaker and featured contributor to numerous industry publications and author of a new book, ‘Customer-Certified, ‘The New GOLD Standard’. 

Milo Anderson

Director of New Home Listing Service

Milo is currently the Director & Founder of NewHomeListingService.com and currently a Director of the New Home Listing Service Group within Constellation. He has been in the Real Estate sales for over 16 years, including over 10 years of extensive knowledge and expertise in developing a technological infrastructure to help the Homebuilding Industry with various software and tools. The background for development of these portals has come from years of research, having a fantastic team, blending a long and unique career with experiences as an Educator in the secondary and post-secondary sector, a Real Estate Agent and an extensive knowledge of the private investment industry in Canada.