The most recent edition of Green Builder Magazine has an interesting article about Constellation BuildSERV and its ability to help builders better manage home owner warranty and service.  With electronic media, e-mail communication, and internet websites, builders can provide better information related to warranty guidelines and home maintenance.  BuildSERV helps builders communicate with new home buyers as generation X, Y and millennials would expect.

“Homeowners using a web-based portal to access information reduces the need for a paper manual and the related environmental costs,” says Brad Brickman. “The exciting story is our ability to use the web and e-mail to build an ongoing relationship with the homeowner – to update and deliver maintenance and product information on the specific products in their home.”

The full article can be found on page 42 of the December 2008 issue.

It can be downloaded from the following location.