Constellation HomePlate

Constellation HomePlate offers homebuilders a secure, web-based portal for their prospective homebuyers and homeowners from contract to warranty. It's designed to deliver instant information to your customers anytime, anywhere.

Every homebuilder knows the value of having a truly satisfied customer tell others about their great home buying experience. But, how do you make this come true in real life?

Generate Referrals, Improve Communication and Build Customer Relations

Now, with Constellation HomePlate, many homebuilders are giving their customers the personal contact they need 24/7. You'll increase homeowner satisfaction and help them feel totally secure by providing relevant information to create an enjoyable, stress-free home buying experience.

Do you have homebuyers waiting for return phone calls while you're busy building their home or, option requests waiting for a response, warranty issues needing your attention? With hundreds of requests, it all adds up to being "out of touch" with your customer. Don't single-handedly juggle all these calls anymore.

Increase Productivity, Accountability, and Profitability

Anytime of the day or night, homeowners can access the information they need, and see exactly how their home's construction is progressing each step of the way. Open the doorway for them to step into a relationship built on customer feedback, two-way communication, and trust. Better yet, create a relationship they will be happy to tell their friends and family about.

Your customer service representatives, design center agents, and field superintendents can schedule necessary meetings and trigger automated customer notification. You'll have fewer missed appointments.

Global picture galleries of home selections, floor plans, viewing of work orders, automated design center appointments, community events, warranty requests and much more, are all readily available with HomePlate.

Easy-to-answer surveys are also available so your homebuyer can tell you what they think from contract to warranty.

With just a small investment, you can add HomePlate to a FAST or NEWSTAR ERP system and have happy, informed customers that will tell their friends about you. That's the best ROI you can ask for.