Constellation HomeBuilder Systems

User Conference Information for Home Builders


Constellation's annual user conference has been a must see event for home builders of all sizes. At each conference we have detailed sessions on construction accounting software, field scheduling for home builders, new home sales software, home builder CRM systems, getting the most from your accounting system, and purchasing best practices. In addition to these topics, our user conferences have been a valuable networking opportunity and fun time for all.

Below you will find archives of the live sessions and additional resources for home builders and construction professionals.

Lead Qualification and Sales Best Practices

Ross Robbins - Shinn Group
March 24, 2009 at 1 PM EST
Slides
Audio
Video

Today's home buyers are fearful of making a buying decision and consumer confidence is at historic lows. We as sales people must do all the heavy lifting to get them to want to buy. The key to this is repetitive contact and building a trusted relationship to enable them to take action without regret. This means using your system to its fullest to keep in touch with the prospect. None of us can remember all the details and the necessary follow-up schedule. This session will explore the reasons for the fear, despite the great values in the market, and justify the use of valuable tools you may already have to make high tech equal high touch.

Online Homeowner Warranty and Maintenance

Brad Brickman - Constellation HomeBuilder Systems
March 25, 2009 at 1 PM EST
Slides
Audio
Video

Now that the housing boom is behind us and the entire industry is dealing with a new reality, managing warranty and service costs is very important. In this session, we’ll show you how many builders have reduced their warranty and service costs, and improved customer satisfaction and referrals with small investments in online homeowner manuals, maintenance guides, newsletters and service request portals.

Implementing a Purchase Order System

Craig Schweikart - Constellation HomeBuilder Systems
March 25, 2009 at 1:30 PM EST
Slides
Audio
Video

Many builders, both small and large, can achieve cost advantages and improved forecasting using purchase orders. In this session, builders will learn how to reduce costs as a result of issuing purchase orders and paying trades without relying on completion slips and invoices. Even if you are already using purchase orders for your trades, this session will provide additional opportunities for process improvement.



Get the Information You Need from Your Accounting System

Felicia Malter and Steven Hays - RubinBrown
March 26, 2009 at 1 PM EST
Slides
Audio
Video

As a follow-up to our Coping with Financial Distress webinar from last August, this session will help Canadian and US builders identify how to analyze those ratios that are the most important in running their business. Using the information from your accounting systems can help you improve your bottom line and increase your profits. In addition, timely communication to lenders from their builders will help ensure viable financing solutions. Steve Hays and Felicia Malter, Partners in the Home Builder Services Group at RubinBrown LLP, will also share some information about what financial reporting might look like as we prepare for better times.

Large Builder Roundtable Discussion

March 27, 2009 at 1 PM EST
Audio
Video

We had a number of medium and large volume builders discussing everything from the recent stimulus programs, selling new homes, doing more with less, implementing software systems, working with trades and suppliers, vendor portals, home builder websites, the impact of green building on home builders. Some of the builders share their success stories in the current market and how they are leveraging technology to do more with less.

Small Builder Roundtable Discussion

March 27, 2009 at 1 PM EST
Audio
Video

Similar to the Large Builder Roundtable this group provided an inside look at small and medium sized builders discussing the recent stimulus programs, selling new homes, doing more with less, implementing software systems, working with trades and suppliers, vendor portals, home builder websites, and the impact of green building on home builders. Each builder describes their experiences dealing with conditions in their market and how they use technology and processes to do more with less.