Constellation HomeBuilder Systems - Home Building Software Product Information

BuildSERV’S Web-based Home Ownership Guide™

BuildSERV’s web-based home Ownership Guide informs and proactively engages home buyers during and after construction. Built-in milestone notification e-mails and web-based appointment scheduling speed home buyer interactions, saves you time and puts you ahead of the competition.

Keeping Home Buyers Informed

Deliver Interactive Owner Manuals
Dramatically Improve Referrals
Communicate Important Milestones
Share Warranty Information
Schedule Meeting Dates and Times
CD, Web, Paper, E-mail
Automatically Update Home Buyers
Share Documents and Presentations
Improve Customer Service

Click here to view the BuildServ Product Brochure.

BuildSERV’s Ownership Guide service delivers automatic communications about project milestones to keep home buyer better informed. Get started by uploading your homeowner’s manual and documentation to a secure web-based presentation and messaging center. Eliminate the need for expensive printed homeowner binders by delivering milestone-based messages using e-mail, cell phone text, CD’s and the Web

Services and Features

Ownership Guide offers you a proven mechanism to deliver your touch-point messages and presentations through personal computers and mobile network devices. Since E-mail messages are linked directly to each homeowner’s website, logins and passwords are not required. As a result, home buyers can immediate access their personal website to keep them well informed, engaged and excited about their home buying experience. Ownership Guide helps you deliver your message and presentations.

Ownership Guide™ is the trademark of Constellation HomeBuilder Systems.

BuildSERV’s applications require no hardware, software, data, integration, capital outlay or maintenance costs. You’ll reduce staffing costs associated with securing information, reduce errors, and provide immediate access to critical homeowner information.

Reduce material and labor costs associated with production, printing, storage, distribution and archival of paper binders and warranty booklets.
Instant set-up by simply uploading your homeowner manual and contacts, create e-mail messages and you are ready to go.
Accelerates information gathering with web-based response forms for appointment scheduling, checklist completion, visit confirmations, surveys and more.
Tracks and monitors warranty performance with activity timeline reports to help homebuilders meet regulatory compliance obligations.
Establishes and reinforces your expectations to reduce misunderstandings.
Automated e-mail messages and feedback mechanisms allow your staff to respond proactively and reduce unnecessary phone calls, site visits and paper-based communication.
Increase referrals with more satisfied, better informed and easily supported homebuyers.