Tag Archives: NEWSTAR

Constellation's 2016 Customer Conference

Our 2016 Customer Conference is a two-day crash course in software and technology. Building Cities, Creating Connections brings together the two key themes of our conference: advancing your software and data crunching skills, and developing relationships that will challenge your own process to help you build bigger.

Don’t miss our Amazon.com #1 bestselling keynote speaker, Garrison Wynn, who brings over a decade of research from Gallup, Accenture, and Harvard to the study of power and authority. Join Garrison as he reveals the secret that the world’s most influential leaders and companies are hiding from you.

TOP 5 REASONS TO ATTEND

  1. Network with 200+ builders and share ideas and best practices in your user group
  2. Select from 50+ interactive software training sessions
  3. Learn about the latest product developments and future roadmaps
  4. Apply your registration fee to a new software purchase*
  5. Live one-on-one demonstrations of new products and modules

And an unofficial #6 – Chicago is a gorgeous, vibrant city! From upscale shopping on magnificent mile to sightseeing at Millennium Park, Navy Pier, or the Shedd Aquarium to the sounds of Chicago blues from the city’s jazz bars, The Windy City is a cultural gem. Centrally located inside The Loop, the JW Marriott provides the perfect base to explore this beautiful city.

 

DISCOVER MOREREGISTER TODAY

 

Please join us in thanking our sponsors, Center6 and DocuSign, who help to make this event possible. Center6 has exciting new developments for informXL, for both NEWSTAR and FAST customers. And DocuSign is now available for integration with FAST and Sales1440. Join us to see these products in a one-on-one demo.

98% of attendees love Constellation conferences! Check out the photos (below) from last year’s #TREASURES2015 Customer Conference, hosted at the beautiful Ritz-Carlton on Amelia Island, FL.

This year, we have included more software training sessions that tackle more complex topics, extended the time you have to meet with your user groups, and added one-on-one demonstrations of new products, modules and features.

Constellation’s dynamic conferences offer informative sessions for everyone – expect immediate takeaways from product updates, product roadmap, best practices and interactive training sessions. We hope that all customers have the opportunity to experience a Constellation customer conference because we are confident that you will return with ideas and skills to improve your building process.

See you in Chicago!

The Constellation Team

 

Our 2015 Customer Conference: Discovering Natural Treasures in Amelia Island, Florida.

Posted by Constellation HomeBuilder Systems on Wednesday, November 11, 2015

 

 

Posted in Builder 360, BuildTopia, DocuSign, Events, FAST, informXL, LandDev, NEWSTAR, User Conference | Tagged , , , , , , , , , , , | Comments Off

Neal Communities is the 2015 Builder of the Year

Professional Builder, North America’s leading business publication dedicated to the home building industry, has named Neal Communities its 2015 Builder of the Year. The Sarasota-Fla.-based firm is the 49th builder to be honored as Builder of the Year by Professional Builder.

“With closings approaching 1,000 homes in 2015, Neal Communities did better coming out of the downturn than many companies did during the boom,” says Professional Builder Editorial Director Denise Dersin. “Neal’s focus on acquiring the best land and creating sustainable communities, along with its ability to hire—and keep—one of the best teams in the business has made it one of Florida’s fastest-growing home builders.”

We salute Neal Communities’ ability to weather the housing downturn by recognizing the trend early, finding a sold strategy, and putting a plan into action with strict controls to ensure success. The competition has noticed. Neal Communities was able to not only survive, but thrive through the downturn, and now sits on thousands and thousands of acres of prime land in Florida, without the typical bank loans to go with it. They are positioned for growth as the market rebounds toward a new normal. And they did it all while remaining loyal to their team – the Neal “family”.

“At Neal Communities, our entire team is deeply committed to improving the lives of the people we serve with superior customer service, products and value,” says Patrick Neal, owner and chairman of Neal Communities. “I could not be more proud of our dedicated team of exceptional home building professionals who inspire me to work harder every single day. To be recognized for excellence with this prestigious award is a special honor that we are humbled and pleased to accept.”

Congratulations to Neal Communities!

Continue reading via Professional Builder magazine.

To learn more about Neal Communities, visit their website.

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The New Home Company - Larry Web and Team

The New Home Company Team: (from left), Fabienne Smolinski, VP, People, Larry Webb, CEO, Joan Marcus-Colvin, Senior VP Marketing & Design, and AJ Jarvis, President, Southern California. Photo: Mike Cunningham, The New Home Company (via builderonline.com)

Who are we? and What do we want to be?

Every member of The New Home Company team asks themselves these two simple questions when they step into the office or the job site. The answers are the same: We are how and where our customers want to live. And we want to continue to be that.

For CEO Larry Webb and the management team at The New Home Company, these daily questions drive a culture that has created one of the fastest-growing public builders of the past decade. Impressive, especially for a company that incorporated in 2009.

These two questions drive The New Home Company’s culture in everything they do: across divisions of hierarchy, geography, discipline, and focus, these questions pull everyone together. They fuel the team and focus them on a common goal. They are measurable and actionable. These are the keys to authentic corporate culture in any industry – and The New Home Company is a perfect example.

Continue reading about The New Home Company’s culture via builderonline.com.

 

The New Home Company has been a Constellation partner since 2010, utilizing our NEWSTAR Enterprise software solution to manage their business behind-the-scenes. From sales management to home production to customer relationships, NEWSTAR empowers The New Home Company to communicate and manage projects across their functional teams and construction divisions. Ask us how.

The New Home Company was recently recognized in Inc. Magazine Founder’s 40: some of he fastest-growing public companies that continue to act like startups.

Join The New Home Company’s management team at the 2015 Housing Leadership Summit May 11-13 in Miami. In attendance: Larry Webb, CEO, Fabienne Smolinski, VP, People, Joan Marcus-Colvin, Senior VP Marketing & Design, and AJ Jarvis, President, Southern California. Constellation is the digital sponsor of the event, and our management team will also be in attendance – join us!

The New Home Company was recently recognized at the 2015 Eliant Homebuyers’ Choice Awards. CEO Bob Mirman presented The New Home Company with “The Eliant” award for Best Overall Customer Experience for a multi-divisional builder. Constellation was a proud gold sponsor of the Homebuyers’ Choice Awards. Congratulations to The New Home Company and all the award winners.

The New Home Company rang the closing bell at the NYSE on February 5, 2015. NEW HOME (NYSE: NWHM) became a publicly traded company in January 2014.

Posted in Awards, Blog, Case Study, Customer Service, Events, Media Coverage, NEWSTAR | Tagged , , , , , , , , , , , , , , | Comments Off

Homebuyer Service After the Sale

Attitude and service after the sale is as critical as it is before it.

I am every salesperson’s worst nightmare. Whether buying a new car or a home, I am constantly looking for the next best thing. Before the ink dries on my contract, I begin eyeing the house around the corner or the car next to me at the stoplight. I’m human. And that means I am prone to being suddenly drawn away from the products I thought were the answers to my problems only minutes earlier. I’m not unique in this—humans are switchers by nature. It behooves salespeople to know this reality and take steps to prevent cancellations.

One of my most basic (and powerful) approaches in business is to copy successful people. And there’s nobody with a better reputation for creating loyal relationships with buyers than Joe Girard, deemed the “Greatest Car Salesman” by The Guinness Book of World Records. Girard sold 1,425 cars in 1973 and 13,001 individual retail units over his 15-year career. According to Girard, though, he never sold a car—he sold himself. The most valuable products his customers walked away with were Joe Girard and his “service, service, service.” Girard’s principles worked out well for him, gaining him endless return customers and referrals.

If you want to keep your buyers from straying with your competitors, take a lesson from Girard. Never stop selling.

Girard says, “The sale begins after the sale.”

…keep reading via Big Builder.

Customer relationship management by Constellation:

 

Conasys eBook: The Homeowner Experience

Posted in Best Practices, Blog, BuildTopia, Conasys, Customer Service, NEWSTAR, Warranty | Tagged , , , , , , , , , , , | Comments Off

informXL Logo

informXL is a powerful reporting tool that works with your NEWSTAR or FAST database. Get immediate access to all of your NEWSTAR and FAST data. Transaction details, or summary roll-ups, informXL connects directly to your database with instant results. Best of all, informXL is always connected to your system, with no exporting, re-keying, copying, or formatting of information. It’s information the way you want it, when you want it.


informXL Resources for NEWSTAR and FAST Customers

informXL has been busy holding monthly webinars for NEWSTAR and FAST customers utilizing the informXL Analyzer or informXL Datamart. We’ve added a few below, and there are dozens more videos available on the informXL YouTube page.

If you are new to informXL, see below for a 90-second overview. If you use informXL, click here to request to receive Free Tip Fridays.

 

informXL Free Tip Fridays

 

NEWSTAR 12-Minute Training

 

 

 

I use informXL and I would like to learn to use it better: here are some walkthrough videos for informXL NEWSTAR and informXL FAST. Or, contact Center6 support for further assistance.

I use NEWSTAR or FAST and I would like more information about informXL for my business: please submit this form and your account manager will contact you as soon as possible.

I would like a demonstration of NEWSTAR, FAST, or informXL: please submit this form and a software specialist will contact you to schedule a demonstration.

 

InformXL is built and supported by Center6, a Constellation partner.

Posted in Blog, FAST, informXL, NEWSTAR, Reporting and Dashboards | Tagged , , , , , | Comments Off